Assembly was easy enough, but definitely a 2 person job to make things go smoothly. We were disappointed that the interior paint was already chipped before we even removed it from the box and was flaking as we screwed the bottom onto the base. Handle gets extremely hot during use, which I feel like is a huge design flaw. This one will likely not last 15 years like our previous grill, but hopefully we get at least a few good years.
Response from CharbroilBy Care, July 3, 2026
We understand your concerns with the interior paint condition on arrival and the paint flaking during assembly. We also appreciate your feedback regarding the handle becoming very hot during use and the expectations you have based on your previous grill’s longevity. If any assistance is needed, please contact Charbroil Care at 1 866 239 6777.
My review is solely on the instructions of putting the grill together. It would truly be helpful to have written instructions along with pictures. Was truly confusing and frustrating.
It's flimsier than the one it is replacing. The old one(over 20 yrs old) still works. I have replaced the burners but I could not find new grates. I don't think this one will hold up which probably makes the manufacturer happy.