Customer reviews from folgerscoffee.com
Folgers - 22.6 oz. Canister Black Silk Coffee
Average customer rating
4.4
(879 Reviews)
Rating breakdown 879 reviews
5 Stars
652
4 Stars
94
3 Stars
40
2 Stars
28
1 Star
65
83%of customers recommend this product.
(
462 out of
556)
Customer Reviews for Folgers - 22.6 oz. Canister Black Silk Coffee
Customer Rating
1
What happened?
on April 19, 2017
Posted by: Tyler16
My wife and me enjoy Black Silk but, the contents of the last two containers smelled like tobacco and tasted cerdboard.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
What Happened?
on April 12, 2017
Posted by: tame51
from Mesa, Arizona, United States
I have been drinking Black silk for a while now but last 2 containers have tasted like diluted mud water, I really liked it before your change, so now i go back to another brand that has some flavor. SIGH you HAD a good thing going why change it?
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, April 18, 2017
We’re glad you let us know about your experience. While we haven’t changed our coffee, please know that we will certainly share your comments with our team. Thank you!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
REFORMED STARBUCKS USER
on March 14, 2017
Posted by: Roxane
from Boiling Springs, SC, United States
I used to Drink Starbucks ground coffee till my best friend told me she'd discovered a new Folger' s coffee. BLACK SILK! Wow, what a wonderfully aromatic and flavorful coffee.
I haven't used anything else since I had my first cup of BLACK SILK. I'm not even tempted to stop for "gourmet" coffee. I'll wait till I get home or have an insulated cup with me.
Bravo Folgers!
I haven't used anything else since I had my first cup of BLACK SILK. I'm not even tempted to stop for "gourmet" coffee. I'll wait till I get home or have an insulated cup with me.
Bravo Folgers!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Black Silk
on March 10, 2017
Posted by: Captain
from White Plains, KY, United States
Foyers black Silk is by far the best coffee on the market to date.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
What is going on???
on March 10, 2017
Posted by: LuckyLars
from Sioux Falls, SD, United States
I loved Black Silk. Something changed and this tastes like ground up tree bark!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, March 13, 2017
We’re glad you let us know about your experience. While we haven’t changed our coffee, please know that we will certainly share your comments with our team. Thank you!
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
What happened to my Black Silk?
on February 21, 2017
Posted by: Need my coffee
from Alabama, United States
What has changed about the recipe for Black Silk, I have bought it for several years and LOVED it, now the last two containers I have bought have not tasted as good nor is the color as dark as it once was. I drink 8 cups a day and always make it just the same. Please put it back the way it was.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Something has changed!
on February 20, 2017
Posted by: GaryM
from Waterbury, CT, United States
I am a real fan of good dark coffees, I would usually buy Sumatra Mandehling Black Satin, which is only available through an online coffee supply,when i was in a pinch i purchased this black silk and thought it was a good off the shelf coffee and the closest to black satin i have had, this was a little over a year ago, now something has changed i don't know what has changed but please go back to the way it was when it first came out.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, February 21, 2017
We’re glad you let us know about your experience. While we haven’t changed our coffee, please know that we will certainly share your comments with our team. Thank you!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Tastes as good as it smells
on February 17, 2017
Posted by: Sherrie G
from Hesperia, CA, United States
I saw this for the first time two months ago thought the name was interesting. After the first pot that I made I was sold. The aroma wakes all my coffee drinkers up and the flavor is extraordinary. I will never change please don't stop making it.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com