Customer reviews from folgerscoffee.com
Folgers - 22.6 oz. Canister Black Silk Coffee
Average customer rating
4.4
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
629
4 Stars
91
3 Stars
39
2 Stars
28
1 Star
64
83%of customers recommend this product.
(
459 out of
552)
Customer Reviews for Folgers - 22.6 oz. Canister Black Silk Coffee
Customer Rating
5
on July 15, 2026
Posted by: 1Mack
from Florida
I have used black silk coffee for over 9 years, and love it.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
I love this coffee I can't wait to get more!!
on July 4, 2026
Posted by: Jam23
from Belfast Maine
Needed coffee but not a lot of money so I pick up the 7 single serve packets Folgers instant dark roast and I am so happy with this coffee I've tried it regular and iced (I like the iced best). Please try this product it is so bold and smooth aroma is good and the consistency was good it blends well!!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
No robust flavor
on June 3, 2026
Posted by: Lhzlwd
from NC
Noticed here lately in 2026 it’s more of a watery taste time to check out other brands even in smaller cups than I usually drink it’s tasting like water down coffee
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, June 22, 2026
Thank you for bringing this to our attention, this isn't the quality we expect, nor the experience we want you to have with our products. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Home brews
on June 2, 2026
Posted by: Kinderwood Artisans
I buy several coffees in a supermarket and blend them at home to make my own brews. Folgers Black Silk is the foundation for all of my creations. It doesn’t disappoint.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Excellent coffee
on June 1, 2026
Posted by: Jeff11!!
from Pasco WA
I am an older 74 year old retired coffee snob. I never tried any Folgers coffee until this year when curiosity finally got to me and I tried the Columbian roast. I loved it! I then got courageous and tried Black Silk blend. I absolutely love it! It is rich and bold yet very smooth and not bitter at all. I also tried the Simply Smooth decaf and now drink that every day in the afternoons. All are very smooth, not bitter, and taste much better than most hoity-toity specialty roasts I have been drinking for years. I also tried the Breakfast blend and Gourmet Supreme but they dont seem to have the same characteristic as
flavor the others have. I am still a coffee snob but these Folgers blends are now my daily go-to coffees. They just taste really great to me and some days I brew a pot of each in the morning just so I have a variety to savor all morning. Thank you.
flavor the others have. I am still a coffee snob but these Folgers blends are now my daily go-to coffees. They just taste really great to me and some days I brew a pot of each in the morning just so I have a variety to savor all morning. Thank you.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
Lost its boldness
on May 24, 2026
Posted by: Anonymous
Black Silk seems to have lost its rich, bold flavor. Time to start searching for a new brand. It’s just not what it once was.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Black silk falling behind
on May 12, 2026
Posted by: jimmiec
from Florida
Let me open with I love Folgers coffee. I also love other coffees of the same caliber. Black silk was my choice. Recently, I’ve noticed a change in the flavour. It’s not as bold, robust, and , and at the same time, smooth as it once was. It’s taste rather watered down, not as rich in depth as it once was. I lean. towards dark roasts, bold and rich in depth. I hope this is only a temporary situation. Thank you. Regards, jimmiec
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, May 19, 2026
We sincerely appreciate your loyalty to our products! However, we are sorry to hear about your experience, as our Folgers Black Silk Coffee have not changed and the quality you described certainly does not meet our quality expectations either. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are also reaching out to you via email, so we may learn more and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
1st time
on April 28, 2026
Posted by: Chief750
from The Free State of Florida
I tried this and was not disappointed - delicious!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com