Customer Reviews for Folgers - 22.6 oz. Canister Black Silk Coffee
Customer Rating
5
Best I've ever had!
on September 13, 2017
Posted by: Crystal5589
from Lancaster, CA, United States
Gender:Female
Frequency of use:Monthly
By far the best coffee I've ever had! It has a rich, bold taste and a unique after taste. If you don't like rich dark roasts, don't spend the money. It does take trial and error to find the perfect measurement though. If you use the kurreg, I recommend the medium setting on the k cups. Still trying to get it just right on the regular coffee machine
The dark roast of Black Silk is a huge hit at work. We love it so much. The only bummer is that it does not come in the bigger container like the other roasts.
I recently picked up my first can of Black Silk after many recommendations. Smelled like heaven. Tasted like it was burnt. I thought it was my maker. Nope. Just a waste.
Did you think you could put a different coffee in the same can and no one would notice? This is not the Black Silk I used to enjoy. Shame on you Folgers for trying to deceive your loyal customers!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, August 25, 2017
We’re glad you let us know about your experience. We can assure you, we haven’t changed anything with our Black Silk formula. Your comments will be forwarded to the appropriate team. Thanks!
We are big fans of Black Silk and have bought it exclusively for our Keurig machine for years. We noticed recently that it tastes different, enough so that we are now looking for a new brand. :-( At first we thought we just needed to change the filter, but that wasn't it. It seemed to coincide with the redesigned packaging. We change