Customer reviews from folgerscoffee.com
Folgers - 22.6 oz. Canister Black Silk Coffee
Average customer rating
4.4
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
629
4 Stars
91
3 Stars
39
2 Stars
28
1 Star
64
83%of customers recommend this product.
(
459 out of
552)
Customer Reviews for Folgers - 22.6 oz. Canister Black Silk Coffee
Customer Rating
1
What is going on???
on March 10, 2017
Posted by: LuckyLars
from Sioux Falls, SD, United States
I loved Black Silk. Something changed and this tastes like ground up tree bark!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, March 13, 2017
We’re glad you let us know about your experience. While we haven’t changed our coffee, please know that we will certainly share your comments with our team. Thank you!
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
What happened to my Black Silk?
on February 21, 2017
Posted by: Need my coffee
from Alabama, United States
What has changed about the recipe for Black Silk, I have bought it for several years and LOVED it, now the last two containers I have bought have not tasted as good nor is the color as dark as it once was. I drink 8 cups a day and always make it just the same. Please put it back the way it was.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Something has changed!
on February 20, 2017
Posted by: GaryM
from Waterbury, CT, United States
I am a real fan of good dark coffees, I would usually buy Sumatra Mandehling Black Satin, which is only available through an online coffee supply,when i was in a pinch i purchased this black silk and thought it was a good off the shelf coffee and the closest to black satin i have had, this was a little over a year ago, now something has changed i don't know what has changed but please go back to the way it was when it first came out.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, February 21, 2017
We’re glad you let us know about your experience. While we haven’t changed our coffee, please know that we will certainly share your comments with our team. Thank you!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Tastes as good as it smells
on February 17, 2017
Posted by: Sherrie G
from Hesperia, CA, United States
I saw this for the first time two months ago thought the name was interesting. After the first pot that I made I was sold. The aroma wakes all my coffee drinkers up and the flavor is extraordinary. I will never change please don't stop making it.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
black silk
on February 15, 2017
Posted by: beachlady
from salisbury ma
is exactly what its name says black silk coffee smooth wonderful
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Black silk
on February 15, 2017
Posted by: Tldriver
from Piedmont, SC, United States
I Love Coffee and your Black Silk is one of the Best.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Great Blend Of Coffee, Needs to Be Sold In Larger
on February 14, 2017
Posted by: RWSJr
from Schenectady County, NY, United States
Can Only Be Found In 24 oz. Container, Need Larger Containers 3 Lbs. Or Larger
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Black Silk
on February 13, 2017
Posted by: Grandmama
from Oxford, MS, United States
This is our favorite coffee. It is so smooth and strong!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com