Customer Reviews for Folgers - 22.6 oz. Canister Black Silk Coffee
Customer Rating
1
Oh no!
on May 9, 2017
Posted by: Vlv1999
from Tarzana, CA
Have been a big fan of Black Silk for years but the last couple I bought didn't taste the same as they used to. Please fix my coffee so I can enjoy it again!
I have used and really enjoyed Black Silk for the past 4 years. The last 2 canisters that I've purchased have been AWFUL! I bought the second one thinking that the first was a fluke, nope! Tastes like decaf breakfast blend now. Will not purchase again. Not happy with you at all.
This was this best coffee out there! What is on label says Black Silk, NOT Black Silk in container. What an April Fool's prank that gone on to long. DISGUSTED!!!
I have been drinking Black silk for a while now but last 2 containers have tasted like diluted mud water, I really liked it before your change, so now i go back to another brand that has some flavor. SIGH you HAD a good thing going why change it?
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, April 18, 2017
We’re glad you let us know about your experience. While we haven’t changed our coffee, please know that we will certainly share your comments with our team. Thank you!
I used to Drink Starbucks ground coffee till my best friend told me she'd discovered a new Folger' s coffee. BLACK SILK! Wow, what a wonderfully aromatic and flavorful coffee. I haven't used anything else since I had my first cup of BLACK SILK. I'm not even tempted to stop for "gourmet" coffee. I'll wait till I get home or have an insulated cup with me. Bravo Folgers!