Customer Reviews for Folgers - 22.6 oz. Canister Black Silk Coffee
Customer Rating
1
Not the same coffee
on August 7, 2017
Posted by: Mark13
from Fort Myers, FL, United States
Gender:Male
Did you think you could put a different coffee in the same can and no one would notice? This is not the Black Silk I used to enjoy. Shame on you Folgers for trying to deceive your loyal customers!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, August 25, 2017
We’re glad you let us know about your experience. We can assure you, we haven’t changed anything with our Black Silk formula. Your comments will be forwarded to the appropriate team. Thanks!
We are big fans of Black Silk and have bought it exclusively for our Keurig machine for years. We noticed recently that it tastes different, enough so that we are now looking for a new brand. :-( At first we thought we just needed to change the filter, but that wasn't it. It seemed to coincide with the redesigned packaging. We change
The best part of waking up has always been Folgers in your cup, but the best of the best mornings are those that have Black Silk in them. Sometimes there are mornings where a cup of coffee can get you rolling. But on many critical mornings where you need an extra boost, that when you need a cup of Black Silk.
I've tried all of the Folgers blends and Black Silk is the BEST...yet! Good, smooth, and enjoyable flavor...makes for a great start to the day....and end of the day as well!
I h love black silk but my last few containers have tasted like water even when doubling the amount of coffee added to the basket. My husband even noticed- rare occurrence. If I put anymore coffee in the basket it will overflow when the water goes through. Please fix my favorite coffee!