Customer reviews from folgerscoffee.com
Folgers - 22.6 oz. Canister Black Silk Coffee
Average customer rating
4.4
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
629
4 Stars
91
3 Stars
39
2 Stars
28
1 Star
64
83%of customers recommend this product.
(
459 out of
552)
Customer Reviews for Folgers - 22.6 oz. Canister Black Silk Coffee
Customer Rating
1
Not the same
on July 20, 2019
Posted by: Sparky72116
from Warren Arkansas
Gender:Male
As some of the others have stated Black Silk has changed and not for the better. I thought that I had gotten a mislabeled can, but realized the next time I bought coffee that it had changed.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Dark roast lovers dream in can!
on July 15, 2019
Posted by: Bobbi bo gaurd
from Jacksonville Arkansas
Gender:Male
So pleased with this style coffee !
Big Ups Folgers !
Big Ups Folgers !
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
I am saddened by the change of Black Silk
on July 9, 2019
Posted by: Sarahsue
from Vincennes
Gender:Female
I am very upset that you have changed Black silk. Please go back to the rich, dark coffee we used to enjoy.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Change?
on July 9, 2019
Posted by: sorry customer
from L. A. Fla.
Gender:Male
At the store I noticed Black Silk now says "roastmaster series" and it was a lighter coffee. back at the store I went thru and bought the NON roastmaster series.. Fix it or forget it!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, August 6, 2019
Thank you for reaching out! We can assure our Black Silk Roast is still the same coffee you know and love, and has not changed. We simply updated the labeling to reflect that Black Silk is part of our Roast Master Series, meaning it is a premium blend, perfect for various brewing methods. We apologize for any confusion this may have caused, and hope you continue to enjoy our products.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
smooth rich delicious
on July 7, 2019
Posted by: smarty
from brandon, fl
Gender:Female
I have been using since I first tried it a few years ago. By far Folders best coffee
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
CHANGE(S) IN B L A C K S I L K C O F F E E
on June 29, 2019
Posted by: FISH
from CAVERNA, ARKANSAS
Gender:Male
I sense changes to Black Silk recently, and some of them are: Black Silk doesn't seem to be as Aromatic as usual, the Appearance is different in Texture and Color, And It Not As POTENT!! And I find it very difficult, if not very near impossible, for me to drink coffee that is IMPOTENT!!! Of course I still drink it and like it. I have to add
a few more of the black crystal powder to my pot. So, if there was some trial experiment in effect for awhile, I (We), hope it has ended and the canisters of that exercise will exit circulation REAL SOON.
a few more of the black crystal powder to my pot. So, if there was some trial experiment in effect for awhile, I (We), hope it has ended and the canisters of that exercise will exit circulation REAL SOON.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
4
What Happened
on June 28, 2019
Posted by: Cristy
from Texas
Gender:Female
Black silk use to be my favorite but I noticed a difference in the taste whatever you did fix please or I will go to another Brand.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Where has a my Black Silk Gone?
on June 26, 2019
Posted by: Lor Lor
from Post Falls ID
Gender:Female
I came on this site to let Folgers know there was a mix up on the label. Black Silk was placed on the Classic by accident. Then I read all the reviews, maybe not a mix up? I still think a mistake has occurred. Please tell me I am right or I will need to find another coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com