Customer reviews from folgerscoffee.com
Folgers - 22.6 oz. Canister Black Silk Coffee
Average customer rating
4.4
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
629
4 Stars
91
3 Stars
39
2 Stars
28
1 Star
64
83%of customers recommend this product.
(
459 out of
552)
Customer Reviews for Folgers - 22.6 oz. Canister Black Silk Coffee
Customer Rating
5
Great Cup of Joe
on October 8, 2020
Posted by: Recie
from Amarillo, tx
Gender:Male
We used to drink Black Silk and stopped when we started buying beans from another manufacturers. We just recently switched back to the Silk pods and ground and still find it just as good as when we years ago. Too bad you don’t offer the beans.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Black Silk Change
on September 8, 2020
Posted by: Sari B
from Coatesville, PA
Gender:Female
Hi, I recently purchased Black Silk which I have been using since it first came out. It definitely has changed. It is not dark any longer and doesn't taste as bold. I thought that Folgers used the wrong containers for a lesser coffee but bought it at another store and it was the same. Not good at all. Black silk used to be very dark, now just a lighter brown. Why Folgers? I need to change to another brand now!
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, September 15, 2020
Hi, Sari. We appreciate you reaching out to us and your loyalty to our Folgers Black Silk Coffee over the years. While we can confirm that our coffee has not changed, we are sorry to hear that your most recent purchases of our Black Silk Coffee have not had the same appearance or taste that you are used to with our coffee. We have reached out via email to learn more and best help. We hope to speak with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Bring the old folgers back!
on September 5, 2020
Posted by: Jaydain35
from Oklahoma
Gender:Female
I have no idea what happened to Folgers Black Silk coffee. It tastes like someone flicks their cigarette ashes into the coffee now. My family drank Folgers for generations. But now after purchasing maybe 10 cans hoping for a good one I am moving on. Goodbye Folgers. Please let me know when you bring back the old Black Silk receipe.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, September 15, 2020
Thank you for reaching out and your family's loyalty to our Folgers Coffee over the years. We are sorry to learn that your most recent experiences with our Black Silk Ground Coffee have been lacking in taste. While we can assure you that our Black Silk Roast is still the same coffee you know and love, and has not changed, the taste you described is certainly not the quality or taste we would expect. We have reached out via email to learn more and hope to connect with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Live on Black Silk K Cups
on August 18, 2020
Posted by: Scottbug2
from Scottsdale AZ
Gender:Male
I have been only drinking Black Silk for years, so rich & favorable from a K Cup, getting hard to find, Safeway seems not to stock Folgers K Cups, I hope its here to stay, nothing I have tried comes close.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Great ground coffee and the new PODS
on July 26, 2020
Posted by: Jacko
from Port St. Lucie Florida
Gender:Male
I have been drinking Black Silk for many years, and just recently I purchased a single serving coffee pot. I was floored with the number and brands of pod coffee and was not sure what to try. I then found my Black Silk in k-Cup pod form and tried it. I can say that cup was even better than what I have been drinking. Thanks so much in making my choices PERFECT.
I would recommend this to a friend!
Response from folgerscoffee.comBy Allison, Consumer Care, August 7, 2020
We are so glad you enjoy our Black Silk Coffee! Thank you for the 5-star review and making us apart of your morning!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Worst coffee ever made
on July 13, 2020
Posted by: nickname124
from Minneapolis, MN
Gender:Male
The worst coffee I've ever had, doesn't taste like coffee at all, just hot water that's colored black, absolutely no coffee flavor no matter how much you use.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, August 7, 2020
Thank you for reaching out. We are sorry to hear about your most recent experience with our Folgers Black Silk Ground Coffee. Bland tasting coffee is certainly not the taste or quality that we would want you to experience when drinking our coffee and could be the result of improper storage conditions during shipping or handling. We have reached out via email to learn more about your experience and hope to connect soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
LOVE IT!!!
on July 7, 2020
Posted by: NEEE
from East Rochester, NY
Gender:Female
Perfect Every Cup. My husband and I have only 1 cup of coffee a day and Black Silk is the one. I've tried many others, only to be disappointed. I am never disappointed by Black Silk.
I would recommend this to a friend!
Response from folgerscoffee.comBy Consumer Care, July 15, 2020
We're so happy to be part of your daily routine! Thank you for your 5-star review and for loving our Black Silk Coffee.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
With first taste, I said, Mmmmmm, Yummy!!
on May 13, 2020
Posted by: Patt
from Chicago, Illinois
Gender:Female
So glad I decided to try Black Silk. Now I always remember to buy BLACK SILK in the
Economy size because my husband and I drink 2 or 3 fresh Black Silk Pots of Folgers throughout the day and evening. Yum!
Economy size because my husband and I drink 2 or 3 fresh Black Silk Pots of Folgers throughout the day and evening. Yum!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com