Customer reviews from folgerscoffee.com
Folgers - 22.6 oz. Canister Black Silk Coffee
Average customer rating
4.4
(852 Reviews)
Rating breakdown 852 reviews
5 Stars
629
4 Stars
91
3 Stars
39
2 Stars
28
1 Star
65
83%of customers recommend this product.
(
459 out of
553)
Customer Reviews for Folgers - 22.6 oz. Canister Black Silk Coffee
Customer Rating
2
What changed? It is so weak now
on October 31, 2020
Posted by: Anonymous
Gender:Female
I have been drinking Folgers Black Silk for years. It was a smooth yet bold. Now it is so weak. I have even tried the strong brew on my keruig. No luck. I just want it to be like it was.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, November 18, 2020
As being such a loyal consumer of our for so long, you know a weak taste is certainly not up to our flavor or quality standards. Thank you for bringing this to our attention, Jenny, we have reached out via email to see if we can learn more. Hope to speak soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
4
question about caffeine in Black Silk
on October 23, 2020
Posted by: .gwo
Gender:Male
I have enjoyed a 2:1 ratio of Black Silk to finely ground Starbucks Espresso roast coffee. Seems to pack a punch and is nice and dark, but fairly cheap for me.
Can someone from Folgers please help me? I'd like to know how much caffeine is in this specific product. How much caffeine is in a (12-cup) pot of coffee, if I'm brewing Black Silk? I don't want a range, I'd like one number from which to extrapolate.
Can someone from Folgers please help me? I'd like to know how much caffeine is in this specific product. How much caffeine is in a (12-cup) pot of coffee, if I'm brewing Black Silk? I don't want a range, I'd like one number from which to extrapolate.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Hot or cold this is awesome!!
on October 22, 2020
Posted by: JaneBon
from Harwinton CT
As a loyal Folgers customer I was really excited when black silk hit the market and has been a staple in my household ever since but I didn’t expect anything better until I tried this. My family has been enjoying it both hot and iced and we just can’t get enough.
I would recommend this to a friend!
Response from folgerscoffee.comBy Allison, Consumer Care, October 30, 2020
We are so happy you and your family love our Folgers Black Silk coffee. Thank you for your 5-star review!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
God gift to coffee drinker
on October 19, 2020
Posted by: The Silk Drinker
from Arlington,TX
Gender:Female
This is the only coffee gets my day started right. I'm your number ONE fan of Black Silk. #LOVETHISCOFFEE
I would recommend this to a friend!
Response from folgerscoffee.comBy Allison, Consumer Care, October 30, 2020
We are happy to hear you love our Folgers Black Silk! Thanks for being a fan!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
What happened to it?
on October 19, 2020
Posted by: DougS
from Staten Island, NY
Gender:Male
I have been drinking Black Silk for years. Now no matter where I get it from it is so weak I end up throwing it out. And this is using it in several different machines. Taste like warm water with milk and sugar.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, November 17, 2020
Doug, as a loyal consumer of our Black Silk, you know of the bold and smooth flavor it should have, so we are disappointed to hear that you have been noticing a bland taste! We have reached out via email to learn more about your experience and see how we can help!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Magical find!
on October 14, 2020
Posted by: Patsy39
from Ocala Florida
Gender:Female
A few years ago while on vacation we needed coffee. My husband came back with “Black Silk”. I feared that it would be too strong! It was perfect! Smooth and robust, full of flavor! My guests are not only asking for 2nd’s, but I have to prove that it not a gourmet blend, but a crafted Folgers blend. This is a marvelous product!
I would recommend this to a friend!
Response from folgerscoffee.comBy Allison, Consumer Care, October 16, 2020
We are so happy to hear you and your guests loved our Folgers Black Silk. Thank you for the review!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
WONDERFUL FLAVOR, NO OTHER COFFEE WILL DO.
on October 11, 2020
Posted by: E.T. 69
from ROSEDALE, MARYLAND
Gender:Female
This is the only coffee I buy. I brought my 48 count today 10-11-20
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
4
It's Dark Roasted Coffee
on October 11, 2020
Posted by: BigChungus
from WV
Context: Made in french press and drunk black.
It's cheap, has caffeine, is not overly bitter, and tastes fine whether it's hot, cold, or cooled. It gets the job done and there's not much more you can ask from preground, cheap coffee.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com