Customer Reviews for Folgers - 22.6 oz. Canister Black Silk Coffee
Customer Rating
4
question about caffeine in Black Silk
on October 23, 2020
Posted by: .gwo
Gender:Male
I have enjoyed a 2:1 ratio of Black Silk to finely ground Starbucks Espresso roast coffee. Seems to pack a punch and is nice and dark, but fairly cheap for me. Can someone from Folgers please help me? I'd like to know how much caffeine is in this specific product. How much caffeine is in a (12-cup) pot of coffee, if I'm brewing Black Silk? I don't want a range, I'd like one number from which to extrapolate.
As a loyal Folgers customer I was really excited when black silk hit the market and has been a staple in my household ever since but I didn’t expect anything better until I tried this. My family has been enjoying it both hot and iced and we just can’t get enough.
I would recommend this to a friend!
Response from folgerscoffee.comBy Allison, Consumer Care, October 30, 2020
We are so happy you and your family love our Folgers Black Silk coffee. Thank you for your 5-star review!
I have been drinking Black Silk for years. Now no matter where I get it from it is so weak I end up throwing it out. And this is using it in several different machines. Taste like warm water with milk and sugar.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, November 17, 2020
Doug, as a loyal consumer of our Black Silk, you know of the bold and smooth flavor it should have, so we are disappointed to hear that you have been noticing a bland taste! We have reached out via email to learn more about your experience and see how we can help!
A few years ago while on vacation we needed coffee. My husband came back with “Black Silk”. I feared that it would be too strong! It was perfect! Smooth and robust, full of flavor! My guests are not only asking for 2nd’s, but I have to prove that it not a gourmet blend, but a crafted Folgers blend. This is a marvelous product!
I would recommend this to a friend!
Response from folgerscoffee.comBy Allison, Consumer Care, October 16, 2020
We are so happy to hear you and your guests loved our Folgers Black Silk. Thank you for the review!
It's cheap, has caffeine, is not overly bitter, and tastes fine whether it's hot, cold, or cooled. It gets the job done and there's not much more you can ask from preground, cheap coffee.
The first time I bought Black Silk, I was in heaven. It had a bold, smooth taste and it was truly black in color. For some reason, my latest purchase didn't look like Black Silk, but plain old brown Folgers. I was disappointed, and I will not purchase again. The flavor is so bland. I'm going back to McDonald's French Roast.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer Care, November 17, 2020
While we can assure you that we have no reformulated out Black Silk coffee, we're disappointed to hear that your noticed a bland flavor to it. We have reached out via email so we can hopefully learn more about this and see how we can help!