Customer reviews from folgerscoffee.com
Folgers - 22.6 oz. Canister Black Silk Coffee
Average customer rating
4.4
(879 Reviews)
Rating breakdown 879 reviews
5 Stars
652
4 Stars
94
3 Stars
40
2 Stars
28
1 Star
65
83%of customers recommend this product.
(
462 out of
556)
Customer Reviews for Folgers - 22.6 oz. Canister Black Silk Coffee
Customer Rating
2
Far cry from dark
on January 22, 2023
Posted by: Erine
from New Jersey
Gender:Female
Dark coffee drinkers this is NOT for you. It's more bitter than dark rich smooth flavor. It's more of a medium roast. The grind is thicker too. I bought it because I was looking for a more affordable dark coffee but it's exactly what I paid for, cheaper coffee. Good advertising though, it got me.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Folgers, Consumer relations, February 7, 2023
We appreciate you reaching out, Erine. We are disappointed to hear that you did not care for our Black Silk Coffee. Careful consideration of our consumers' likes and dislikes play a vital role in the continuous evaluation of our products, and we appreciate the time you have taken to bring your experience to our attention. So we can learn more and let our team know, we're reaching out to you via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Much weaker
on December 27, 2022
Posted by: Junebug77
from Ohio
Gender:Female
Me & my sisters have been drinking black silk for years. Fir some reason it's weak now & doesn't have that rich robust taste like it used to that could differentiate between any other coffee. In addition, the cost has become too high.
Folgers, what was done to change the black silk?
Folgers, what was done to change the black silk?
Response from folgerscoffee.comBy Folgers, Consumer relations, February 7, 2023
We appreciate your loyalty to Folgers over the years and are disappointed to hear about your recent experience with our Folgers Gourmet Supreme coffee. Rest assured this is certainly not up to the quality standards we set for our products. We are reaching out to you via email so we can learn more about your experience and best help. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Best coffee ever!!!
on December 4, 2022
Posted by: GeorgiaCoffeeLady70
from South Georgia
Gender:Female
I want to start by saying my husband and I have been drinking black silk exclusively for years. I drink it from the time I get up till bedtime. Iced. We go through a lot of it. But the high cost is now making have to switch brands and that is horrid as the others taste like bad gas station coffee!!! It’s been great folders!!!!!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
So good!
on November 30, 2022
Posted by: Mijadyco
from STL MO
Gender:Female
My dad bought me some and been in love ever since. A little hard to find nearby but I think that has more to do w/ store ordering than actual supply.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Black silk
on November 22, 2022
Posted by: CM65
from Nova Scotia canada
Gender:Female
The best coffee, but lately hard to find on the shelve. Tried the intensely dark, not the same bitter taste
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Delicious!
on November 6, 2022
Posted by: Anonymous
from Homosassa, FL
Gender:Female
I have been an avid Maxwell House drinker for most of my early adult years. I finally tried Folgers and stumbled upon Black Silk and fell in love! Congrats Folgers, you’ve lured me to the dark side
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
Noticed a change in quality
on October 6, 2022
Posted by: Gentleman Rancher
from Rio Frio, Texas
Gender:Male
We are die hard fans of Black Silk but recently noticed a weaker thin and bitter flavor. We had to increased the amount of coffee grounds to compensate. We purchased another coffee maker (same brand) and still the same diminished quality. Has something changed with how this coffee is processed?
No, I would not recommend this to a friend.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
This coffee is the best.
on October 2, 2022
Posted by: CoffeeMan
from WI
Gender:Male
I've been in love with Folgers coffee for over 27 years and it's still the only greatest tasting coffees around... I've tried others over the years however non of them other brands came close to the wonderful smell and the great taste of Folgers. I love all of the Folgers blends all except for the decaf I don't drink that crap.! The Black silk has become my absolute favorite. Folgers has always been one step ahead of others when it comes to great tasting coffee....... Wish I could include a picture because I have tons of Folger coffee containers to prove on how much Folgers coffee I go through.!! Again I'll say Folgers is the absolute best coffee around......
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com