Customer Reviews for Folgers - 22.6 oz. Canister Black Silk Coffee
Customer Rating
5
Can't FInd the 43 oz Containers of Black Silk
on March 9, 2023
Posted by: The Bot's
from Tallahassee FL
Gender:Female
We love this coffee really love it. It is really hard to find in the large containers and to buy little ones is alot more expensive. We drink a lot of coffee. We will have to find something else to drink as I am not going to pay almost double for it.
I started enjoying this wonderful coffee years ago and I now accept no substitutions. This dark blend is rich in flavor, (both taste and aroma), that never gets old.
My husband and I have been buying the Black silk ground coffee for YEARS. For whatever reason, something has changed. The coffee is repulsive and lacks the robust flavors we fell in love with. Now I have a 2lb jug of some of the worst black silk coffee grounds I have ever bought. Please fix your coffee! Something is seriously off!
Response from folgerscoffee.comBy Folgers, Consumer Care, March 9, 2023
The off flavor you've described about our Black Silk coffee definitely is not the quality of taste that we expect from this product either. So we may learn more and best help, we're reaching out to you via email, and look forward to connecting with you soon.
We love the taste of Black Silk. It’s sort of same taste as our prior ( and much more expensive) coffee. But the only option for purchase is plastic container. Plastic , in this day and age, is not that recyclable. Are you all considering, at all, a way to package it that is more sustainable and helpful? Wouldn’t a foil bag , sealed tight, work?