Customer Reviews for Folgers - 22.6 oz. Canister Black Silk Coffee
Customer Rating
5
Coffee is life!
on March 7, 2025
Posted by: Ms. Pam
I keep my coffee pantry stocked with Black Silk. When I make coffee in the mornings it is my cup of Joe, and this is my time to rise and shine. I’m a teacher for Early Education so I use this brand to get myself into preparation for my day. There’s something special about the silky smooth texture that just hits different and when your first sip goes down it’s just perfect. I fill my thermos for break time rejuvenating.
Last time I tried Black Silk Folgers it was fantastic! So I paid the extra $ and lo and behold it tastes TERRIBLE!! It is so burnt tasting I’m going to throw it away. How did this bad batch get past you?
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, March 17, 2025
Thank you for bringing this to our attention, this isn't the quality we expect, nor the experience we want you to have with our products. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
I have been drinking Folgers Black silk coffee for years unfortunately everywhere I go to purchase it the price has risen so much I can no longer afford it like I used to. I have reduced my coffee consumption to one cup a day.
I always Drank "Jet Fuel" and they took it off the market, so I switch to Folgers Black Silk Dark Roast which was great until several months ago, it lost its robust flavor. I am on automatic ordering; but I am going to stop my deliveries...this is not the Folgers I used to drink (THUMBS DOWN)
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, February 10, 2025
We appreciate your loyalty to Folgers over the years and are disappointed to hear about your recent experience with our Folgers Black Silk. Rest assured, this is certainly not up to the quality standards we set for our products. We are reaching out via email to learn more about your experience and provide the best assistance. We look forward to connecting with you soon.
My daughter’s favorite coffee, she told me “even better than Starbucks or Tim Hortons .my husband is a huge coffee fan and drinker, takes it black. I’m a one mug in the morning girl with a splash of cream. I have stayed away from dark roast because of my stomach issues. Well, we both have fallen in love with this flavor of coffee after a week or so, so flavorful and smooth. Not bitter at all! My daughter was right, I’ll pass the Starbucks and come home to my own cup of coffee from now on!