Customer reviews from folgerscoffee.com
Folgers - 22.6 oz. Canister Black Silk Coffee
Average customer rating
4.4
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
629
4 Stars
91
3 Stars
39
2 Stars
28
1 Star
64
83%of customers recommend this product.
(
459 out of
552)
Customer Reviews for Folgers - 22.6 oz. Canister Black Silk Coffee
Customer Rating
5
Black silk coffee
on April 23, 2026
Posted by: Toot
This is the best coffee bold smooth and aroma tasty to the last drop of coffee.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Tastes like ashes and mud now! Horrible!
on April 15, 2026
Posted by: Shelci
from West Seneca. NY
What once was an amazingly beautiful flavor in your Black Silk coffee has now turned to an ashy disgusting muddled mess. I've been a Folgers girl on my life and drinking black silk since it came out. I will no longer be buying any of your products since they are twice the price for half amount of coffee and now tastes like crap.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, April 29, 2026
Thank you for reaching out. We are sorry to hear about your recent experience with our product. We want to assure you that our products are made with the best quality ingredients available and by the most carefully controlled procedures known in the food industry. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Best part of waking up!
on April 2, 2026
Posted by: Mni5dk
from Texas
Best part of waking up... I love the dark strong flavor of Black Silk. Its smooth without being bitter. Wakes me up in minutes. Good anytime!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Love it !!!
on March 27, 2026
Posted by: Mario407
from Kissimmee Fl
This is one of our favorite coffees due to its smell and smooth taste.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
on March 12, 2026
Posted by: Hannah1
from South Carolina
This has been my favorite coffee and what I’ve bought for years, but for awhile now it’s been bad. It used to smell amazing and now smells like burnt like cigarette ashes, and you can taste that smell too. It also seems weaker, plus the price went up a bunch. I feel bamboozled, bring back my old delicious coffee.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, March 18, 2026
Thank you for bringing this to our attention, this isn't the quality we expect, nor the experience we want you to have with our products. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
on February 16, 2026
Posted by: Sisco
Best tasting coffee. I drink this coffee every morning.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Morning ritual ruined
on February 10, 2026
Posted by: KMH1
from The Colony, Tx
I have been drinking black silk for a decade at least. The price has increased by almost half. With that the flavor is way off. It almost tastes like it’s getting mixed with decaf. It’s been several containers now. So I guess with the price increase they are cheaping out on the ingredients. Sadly, I’m going to have to find something else to drink.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Consumer Relations, February 12, 2026
Thank you for bringing this to our attention. That’s not the quality we expect or the experience we want you to have with our products. To better assist you, we’ve reached out to you directly via email. We look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Best coffee ever
on January 28, 2026
Posted by: Grandma 4
from Peru , Indiana
I am in love with black silk coffee It has a rich coffee taste.i am a coffee lover
I have been drinking Folger since I have been about 14. It is a family thing.i am now 67 years old
I have been drinking Folger since I have been about 14. It is a family thing.i am now 67 years old
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com