Customer reviews from folgerscoffee.com
Folgers - 22.6 oz. Canister Black Silk Coffee
Average customer rating
4.4
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
629
4 Stars
91
3 Stars
39
2 Stars
28
1 Star
64
83%of customers recommend this product.
(
459 out of
552)
Customer Reviews for Folgers - 22.6 oz. Canister Black Silk Coffee
Customer Rating
5
Black silk is the best!
on August 4, 2025
Posted by: Me Cherie
I love the black silk Folgers coffee. It has spoiled me for any other coffee. It is the deep Rich coffee flavor that I look for.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
3
Lately disappointing
on July 27, 2025
Posted by: chopper
from California
I've been a Black Silk consumer for at least 10 years. The past couple of cans have been lame, gone is the strength and depth of flavor that made me a fan through the years. And the cans keep getting smaller and more expensive! What the heck is going on here?
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Its been my new favorite since it came out
on July 20, 2025
Posted by: MaJB
I love this variety all year round, but I never liked iced coffee until trying it with Black Silk. I soon found I also like to make coffee floats using it. I have tried several of the Folger's flavors, both regular and decaf. This is my favorite by far, and when compared to other brands, including some gourmet types, and there is only two, that I like anywhere near as much as this- one puts out a Columbian in a small can and the other is imported- when available- and is usually shockingly expensive, so not having that anymore! However, the smooth, strong but not bitter flavor of black silk leaves me not even missing the others one bit. I am recently seeing a lot of people saying it has changed recently- I just finished my last container and need to get more- I sure HOPE it has not changed!! If it has, I will edit or post new review.
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
I've found my coffee
on July 19, 2025
Posted by: Just an old engineer
from Paradise Valley, Arizona
I was in the Navy over 50 years ago, and we drank whatever while on watch. For the last 50 years, I've just grabbed a cup of coffee while at work in the morning. I retired a few years ago, and have been sampling (10oz containers) coffee from the grocery story trying to find a good variety to settle on. I had pretty much decided to settled on Yuban - just the regular offering - nothing special. However, yesterday in the grocery store I decided to pickup your Black Silk (been looking at it for at least a year, but the smallest container was a bit too large for a sample) - a 1lb+ container was the smallest available to try. For the first time in years, I made myself a second cup of coffee (12oz) - I never drink 2 cups of coffee unless at a restaurant. I've found what I have been looking for - dark, black - no cream or sugar, just straight black (2 Tbl spoons with 12 oz of boiling water, drip filter), no acid, no bitter after taste, just a really good very smooth cup of black coffee. Very enjoyable. My search is over - Black Silk from now on. I don't even know what I paid for it - it doesn't matter.
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Blah
on June 6, 2025
Posted by: Edna
from Newton, KS
The taste has completely changed. Weaker flavor, to the point we use more grounds. Then the price is astronomical, so we can't afford to buy this anymore. This use to be our favorite coffee. Now I wouldn't recommend.
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, June 10, 2025
We're sorry to hear about your experience as the weak taste you described certainly does not meet our quality expectations either. It's also important to clarify that we are making these pricing adjustments to ensure that we are able to continue to meet the needs of consumers during this time of sustained and significant increases in commodity and material costs that are impacting our industry. We genuinely understand your frustration, but can assure you that these decisions are made following thorough analysis and are designed to ensure the continued long-term delivery of our consumers’ favorite products. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
5
Folgers Black Silk is very Satisfying!
on May 31, 2025
Posted by: BARBARA ANN
from Henderson, Kentucky
I have been drinking this since it came out! I been HOOKED ever since. I will not buy anything else P E R I O D !! I will wake up in the middle of the night and put some Folgers in my cup!
I would recommend this to a friend!
Written by a customer while visiting folgerscoffee.com
Customer Rating
1
Taste very weak, like breakfast blend
on May 19, 2025
Posted by: Lizg4me
from Madison, AL
I can’t tell you how long I’ve been purchasing Folgers Black Silk ground coffee and these last 2 containers I have opened taste awful, so weak. I can even tell by the color when I’m pouring my cup or adding cream. Has there been a change in the making of this coffee?
No, I would not recommend this to a friend.
Response from folgerscoffee.comBy Educational, Consumer Care, May 27, 2025
We sincerely appreciate your loyalty to Folgers over the years! We are sorry to hear about your experience, as our Black Silk Coffee has not changed and the quality you described certainly does not meet our quality expectations either. Please know that we value the opportunity to receive your honest feedback on this matter, and will inform our team of your experience. We are reaching out to you via email, so we may learn more about your experience and to best help. We look forward to connecting with you soon!
Written by a customer while visiting folgerscoffee.com
Customer Rating
2
Unsure
on April 29, 2025
Posted by: Coffee forever
from New Hartford, NY
I love Black Silk coffee but now I am a bit confused by the taste difference in the beans are they the same? The past couple of months I (we) have noticed that something is off there is a bitter taste difference to the coffee and Black Silk definitely doesn’t have that. It also seems other notes are off ~ are you changing the something?
Response from folgerscoffee.comBy Consumer Relations, April 30, 2025
Thank you for bringing this to our attention. This is not the quality we expect and we'd like to learn more to assist you better. We have reached out to you by email and look forward to connecting with you soon.
Written by a customer while visiting folgerscoffee.com