Customer reviews from Staples
Staples - Remanufactured 78A Toner Cartridges Extra High Yield Replacement for HP 78A (2-Pack) - Black
Average customer rating
3.6
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
15
4 Stars
2
3 Stars
1
2 Stars
6
1 Star
5
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Staples - Remanufactured 78A Toner Cartridges Extra High Yield Replacement for HP 78A (2-Pack) - Black
Posted by: S.S.
Verified Purchase:Yes
Doesn’t work as well as my previous HP cartridge
Response from StaplesBy February 8, 2021
Dear Sherry Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: M.K.
Verified Purchase:Yes
The text is very light and difficult to read. Changes to print settings did not help.
Response from StaplesBy January 13, 2021
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: ROSELLA S.
Verified Purchase:Yes
I think the quality is very good. The price is very economical
Written by a customer while visiting Staples
Posted by: CARRIE LOU G.
Verified Purchase:Yes
I have been working for so long with an extremely low toner cartridge that I'd forgotten what a document really looks like! Thank you for such a high quality product!
Written by a customer while visiting Staples
Posted by: KEN M.
Verified Purchase:Yes
The ink quality is not very good. Very light.
Response from StaplesBy September 16, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: K.B.
Verified Purchase:Yes
Toner doesnt last long -- better off paying a little more for the brand names.
Response from StaplesBy September 16, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: JACKIE D.
Verified Purchase:Yes
Since my printer is quite old I decided to try the reman cartridge. So far it has been printing cleanly and very clear. Since this the first one I've tried I remain skeptical but for now I'm impressed with what I'm seeing. The cost savings is significant!
Written by a customer while visiting Staples
Posted by: bonesdc
Verified Purchase:Yes
We have not been able to get a clear copy out of this cartridge. Will be returning.
Response from StaplesBy July 2, 2020
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples