Customer reviews from Staples
Staples - Remanufactured 78A Toner Cartridges Extra High Yield Replacement for HP 78A (2-Pack) - Black
Average customer rating
3.6
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
15
4 Stars
2
3 Stars
1
2 Stars
6
1 Star
5
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Staples - Remanufactured 78A Toner Cartridges Extra High Yield Replacement for HP 78A (2-Pack) - Black
Posted by: Morokot
Verified Purchase:Yes
Didn't last like a real cartridge. Will not buy again.
No, I would not recommend this to a friend.
By Cartridge Support, July 27, 2026
Dear Morokot We are sorry to hear you are not fully satisfied with your remanufactured 78A cartridge. This may be a defect, and we would like to assist you in resolving it. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you.
Written by a customer while visiting Staples
Posted by: IT guy
Verified Purchase:Yes
Works well-it’s only monochrome. No streaks.
Written by a customer while visiting Staples
Posted by: ink low
Verified Purchase:Yes
they don't last long the ink runs out quick
Written by a customer while visiting Staples
Customer Rating
1
Poor quality
on March 26, 2026
Posted by: Rene
The printed pages using this cartridge are so light, some are unreadable. Wanted to use the recycled items but won't buy again.
By Cartridge Support, March 26, 2026
Thank you for your review, we truly regret hearing that you are not completely satisfied with your cartridge. Our cartridges are remanufactured to perform to the same standard as the national brand. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 so we can better assist you. Thank You.
Written by a customer while visiting Staples
Posted by: CINDY H.
Verified Purchase:Yes
the toner prints poorly on bond paper leaving spots where they don't belong and missing spots where they do belong.
Written by a customer while visiting Staples
Posted by: D.A.
Verified Purchase:Yes
The remanufactured cartridge prints lighter than the regular ones do and also has a scratch somewhere which is leaving a line down one side of every document. I like the idea and the price and the copies are ok for our daily use but not the best quality.
Response from StaplesBy June 9, 2025
Hi Deborah A Thank you for your feedback! We are sorry to hear you are mildly satisfied with your purchase. Please email us at Support@cartridge-support.com or contact our customer support team at 866-734-6548 ext. 2469 we look forward to hearing from you! Thank you and have a great day!
Written by a customer while visiting Staples
Posted by: GERALD G.
Verified Purchase:Yes
I will never again order staples remanufactured toner. It leaks and leaves traces on the paper. I am not blaming the toner cartridge but I have never had a paper jam with this printer until my first remanufactured cartridge
Written by a customer while visiting Staples
Posted by: D.M.
Verified Purchase:Yes
Works like new!
Response from StaplesBy Cindy, January 31, 2024
Dear David Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated ink and toner support team at 1-877-228-3128.
Written by a customer while visiting Staples