TRU RED-Toner Cartridge Replacement for HP 78A (CE
on June 28, 2022
Posted by: DONNIE M.
Verified Purchase:Yes
I was very happy to find this brand. So far the copies as very good.
Response from StaplesBy June 30, 2022
Dear Donnie Thank you so much for your review! We value our customer's feedback. If you ever have questions feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
In a nutshell: The cost savings would fully justify the performance of this remanufactured toner! It prints just fine and the coverage is generally even. For some reason however compared to the genuine HP toners documents this product prints appear to be a bit faint--no matter how I set up my P1606dn. It is sufficiently legible for daily use drafts etc. but I would probably use another product for formal/official business.
We've bought the Staples brand remanufactured toner cartridges in the past without issue but since they went to the TRU RED the quality is awful. I prints light and sometimes splotchy. I've changed it now 3 times in a short period and still getting the same result. It's not worth my time or money to use this product anymore.
Response from StaplesBy May 4, 2021
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.