Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 64XL (TRN9J92AN/STN9J92AN) - Black
Average customer rating
4.2
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
92
4 Stars
23
3 Stars
6
2 Stars
5
1 Star
17
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 64XL (TRN9J92AN/STN9J92AN) - Black
Posted by: M.V.
Verified Purchase:Yes
I liked that I was able to purchase blk and colored ink not to mention have them delivered at staples closest to me.
Written by a customer while visiting Staples
Posted by: DIANNE H.
Verified Purchase:Yes
not used yet but anticipate problems with remanufactured cartridge had trouble in past. Did not realize this was what I was getting. Poor English of customer service worker on phone = I didn't understand that I would receive remanufactured cartridge. I thought I was receiving a regular HP product. Will be praying that my HP printer/scanner/copier will accept the cartridge. Thank you.
Response from StaplesBy March 1, 2021
Dear Dianne Thank you for your review we hope you will be completely satisfied with your Tru Red HP 64XL but if you're not completely satisfied please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: MARCIA G.
Verified Purchase:Yes
I am an artist and the color are ouitstanding.
Written by a customer while visiting Staples
Posted by: MARILYN H.
Verified Purchase:Yes
This cartridge wreaked havoc with my printer. It ended up being unusuable.
Response from StaplesBy February 24, 2021
Dear Marilyn Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product
Written by a customer while visiting Staples
Posted by: DAN T.
Verified Purchase:Yes
Decidedly less expensive and so far (about 3 weeks of light usage) all is fine. Printer ink is always expensive and this makes sense for my situation.
Written by a customer while visiting Staples
Posted by: BETTY S.
Verified Purchase:Yes
I do not care for any remanufactured ink. I was not aware that it was when I ordered it from the sales person.
Response from StaplesBy January 14, 2021
Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: LEROY J. Great Product!
Verified Purchase:Yes
I will recommend this product to my friends. I am very satisfied and have no problem with it. I will be purchasing more in the future. ~Leroy
Written by a customer while visiting Staples