Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 64XL (TRN9J92AN/STN9J92AN) - Black
Average customer rating
4.2
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
91
4 Stars
23
3 Stars
6
2 Stars
5
1 Star
15
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 64XL (TRN9J92AN/STN9J92AN) - Black
Posted by: Dennis
Verified Purchase:Yes
This product did not work in my HP Printer as it was advertised to do.
Response from StaplesBy April 14, 2021
Dear Dennis Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: HAL R.
Verified Purchase:Yes
Purchased the correct replacement cartridge but after installation kept getting error messages. I returned TRU Red and purchased HP cartirdge and no issues. Can not recommend Tru Red remanufactured products.
Response from StaplesBy April 7, 2021
Dear Hal Thank you for your review we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: R.G.
Verified Purchase:Yes
These ink cartridge are working well in my printer
Written by a customer while visiting Staples
Customer Rating
1
TRU RED™ Remanufactured Tri-Color High Yield Ink C
on March 25, 2021
Posted by: nazairesr
Verified Purchase:Yes
Both ink cartridges were faulty and did not print colors correctly especially the cyan (blue).
Response from StaplesBy March 29, 2021
Dear Nazairer We truly regret hearing that you're not completely satisfied with your Tru Red™ HP64XL replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: M.R.
Verified Purchase:Yes
So far so good. I just installed it yesterday. Worked fine. Will see how long it lasts vs. name brand.
Written by a customer while visiting Staples
Posted by: DIANNE H.
Verified Purchase:Yes
not used yet but anticipate problems with remanufactured cartridge had trouble in past. Did not realize this was what I was getting. Poor English of customer service worker on phone = I didn't understand that I would receive remanufactured cartridge. I thought I was receiving a regular HP product. Will be praying that my HP printer/scanner/copier will accept the cartridge. Thank you.
Response from StaplesBy March 1, 2021
Dear Dianne Thank you for your review we hope you will be completely satisfied with your Tru Red HP 64XL but if you're not completely satisfied please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Written by a customer while visiting Staples
Posted by: M.V.
Verified Purchase:Yes
I liked that I was able to purchase blk and colored ink not to mention have them delivered at staples closest to me.
Written by a customer while visiting Staples
Posted by: MARCIA G.
Verified Purchase:Yes
I am an artist and the color are ouitstanding.
Written by a customer while visiting Staples