Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 64XL (TRN9J92AN/STN9J92AN) - Black
Average customer rating
4.2
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
92
4 Stars
23
3 Stars
6
2 Stars
5
1 Star
17
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 64XL (TRN9J92AN/STN9J92AN) - Black
Customer Rating
4
Decent but with issues
on June 10, 2025
Posted by: S.T.
from Winter Haven
[This review was collected as part of a promotion.] I’ve used a refillable ink cartridge before but have had issues with the ink coming out. This specific one worked okay for the most part I did notice that it does print a bit dry when you first start using it. I don’t know if my ink cartridge was a fluke. It did eventually start printing a little better but I think I’d rather stick to new ink cartridges. I did receive this ink cartridge for free for my review from stellar product testing.
Response from StaplesBy June 12, 2025
Dear Sabrina T Thank you for your review we truly regret hearing that you are not completely satisfied with your cartridge. Our cartridges are remanufactured to perform to the same standard as the national brand. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank You.
Written by a customer while visiting Staples
Posted by: SUSAN B.
Verified Purchase:Yes
Disappointed. The cartridge will not align properly in my printer. Probably will not purchase the remanufactured cartridge again.
Response from StaplesBy June 9, 2025
Dear Susan B. Thank you for your review. We truly regret hearing that you are not completely satisfied with your cartridge. We are sorry to hear you had an issue aligning your cartridge correctly in your printer. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank You.
Written by a customer while visiting Staples
Posted by: RETHA C.
from Peabody
Verified Purchase:Yes
They are satisfactory. The black is fine the tricolor colors are not as vivid as HP's new cartridges. I have not received the Hallmark software program ordered at the same time as the cartridges! When can I expect arrival?
Response from StaplesBy June 9, 2025
Dear Retha C. Thank you for your review - We are sorry that the tricolor was not satisfactory for you. We would like to assist you in resolving it. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you.
Written by a customer while visiting Staples
Posted by: RETHA C.
from Peabody
Verified Purchase:Yes
The colors are not as "true" as HP cartridges
Response from StaplesBy June 9, 2025
Dear Retha C. We are sorry to see that you are not fully satisfied with the colors. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you.
Written by a customer while visiting Staples
Posted by: A.B.
Verified Purchase:Yes
I’m a huge believer in store brand products
Written by a customer while visiting Staples
Customer Rating
2
not reliable
on May 7, 2024
Posted by: JAN S.
the last cartridge was either defective or not filled correctly because it prints smudged and barely readable. had to toss and buy an alternative
Written by a customer while visiting Staples
Posted by: BARBARA T.
Verified Purchase:Yes
Works well. Sharing the product availability and how easy it is to get at Staples.
Written by a customer while visiting Staples
Customer Rating
1
staples 64xl
on March 21, 2024
Posted by: Tyler M.
it will not work in the printer cause hp block 3rd party ink
Written by a customer while visiting Staples