Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 64XL (TRN9J92AN/STN9J92AN) - Black
Average customer rating
4.2
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
92
4 Stars
23
3 Stars
6
2 Stars
5
1 Star
17
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 64XL (TRN9J92AN/STN9J92AN) - Black
Customer Rating
5
Sustainable high quality ink
on June 10, 2025
Posted by: M.B.
from MUSKEGO
[This review was collected as part of a promotion.] This ink cartridge is a perfect match for our HP Envy Photo 7155. Ink cartridges can be expensive so I love that this is a remanufactured cartridge at a lower cost. The packaging is a bit excessive in comparison to the cartridge but it was easy to open. As soon as it was installed the printer screen indicated that it was a genuine HP cartridge that had been previously used but it didn't give my any issues. The print quality on black only or high quality grayscale met my expectations! I would never know that this was a remanufactured ink cartridge if I hadn't installed it myself. I received this printer ink from the Stellar Product Testing Panel.
Response from StaplesBy June 12, 2025
Dear Michael Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
4
Pretty standard ink
on June 10, 2025
Posted by: E.B.
[This review was collected as part of a promotion.] I received this product for free as a part of the Stellar Product Testing Panel. This ink prints pretty much the same as the brand name ink that I had previously been using in my printer. I would not be able to tell this ink apart from my brand name ink if I didn't know which paper was printed by which ink. The installation process is the same as the regular cartridge. The thing that would deter me the most from purchasing this cartridge with my own money is that it is more expensive than the regular cartridge with the exact same specs.
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
5
Great Replacement Ink
on June 10, 2025
Posted by: S.C.
from New Rochelle
[This review was collected as part of a promotion.] I received this ink through the Stellar Product Testing Panel and had a great experience with it. The installation was very simple - just remove the plastic and pop in the cartridge until you hear the click of the clasp. The documents I printed all printed well with no bleed or anything like that. In the past I would receive warning messages from HP that the cartridge was not suitable when buying anywhere other than HP but no warnings or errors with this! Everything was super smooth as if it was bought straight from HP! Loved it!
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
5
Great for printing school worksheets
on June 10, 2025
Posted by: S.R.
[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel and I was so excited. I homeschool my child and I am constantly printing worksheets for her. The installation process was similar to any other ink cartridge however I did have to take it out and put it back in because my printer didn’t detect it the first time. Once it was put in properly this cartridge worked just as well as the ink cartridge I originally use. What I liked most about this product is that I have printed approximately 200 pages and it is currently half way full. Every page I printed the ink was well pigmented and didn’t smear. I would definitely recommend this cartridge to a friend.
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
1
HP Blocks third party ink cartridges
on June 10, 2025
Posted by: B.B.
from Santa Barbara
[This review was collected as part of a promotion.] After failed attempts to get this Staples Remanufactured ink cartridge to work with my HP Tango printer I took to the internet for assistance and discovered that HP installs firmware specifically designed to block third party ink using non-HP chips to protect it's intellectual property. I'm not going to look in to downloading drivers to downgrade my printer and other such methods i've come across for fear of bricking my printer. So sadly I am unable to use this ink cartridge and certainly wouldn't recommend it to anyone for obvious reasons. I received this printer ink from the Stellar Product Testing Panel.
Response from StaplesBy June 12, 2025
Dear Bethan B Thank you for your feedback. We are sorry to hear you are not fully satisfied with your HP 64XL BRAND remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!
Written by a customer while visiting Staples
Customer Rating
4
Great printer ink option
on June 10, 2025
Posted by: T.Q.
[This review was collected as part of a promotion.] I received this product as part of the Stellar Product Testing Panel. This refurbished printer ink from Staples is a great option over the usually expensive OEM replacement ink. Printing quality has been just as good as original. The one thing needed to to disable firmware updates in order for the printer cartridge to work and continue working. So it’s an extra step that took a little longer than expected but the website helps show you how to do it. Overall a this ink replacement cartridge is a good option depending on the price difference compared to an original brand cartridge
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
5
Surprisingly good
on June 10, 2025
Posted by: I.T.
[This review was collected as part of a promotion.] I won’t lie I have always been reluctant to buy remanufactured ink cartridges so when Stellar offered to send me one in exchange for a review I jumped at the chance. Getting to try something that could save me tons of money in the long run is a no brainer. Starting out with the packaging - pretty nondescript but I was a little taken aback by the internal silver package because it looked like I could have done a better job packaging it myself. No matter everything seemed legit within. It was easy to install (just like a genuine name brand ink cartridge) and it had great print quality. We’ll see if it has the longevity of the brand name ink cartridge but I’d say they’re worth buying as you’re going to save yourself so much money without sacrificing quality.
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
5
Convient and environmentally friendly
on June 10, 2025
Posted by: B.N.
from Oxford
[This review was collected as part of a promotion.] I received the staples remanufactured black high yield ink cartridge from the stellar product testing panel and I was pleasantly surprised. The packaging was simple and installing it was as easy as any other replacement cartridge. The print quality of this ink was great. I loved that the quality was there and the fact that it is remanufactured meaning less waste is my favorite aspect of this product. I will definitely look into purchasing for future use.
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples