Customer reviews from Staples
Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 64XL (TRN9J92AN/STN9J92AN) - Black
Average customer rating
4.2
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
92
4 Stars
23
3 Stars
6
2 Stars
5
1 Star
17
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Staples - Remanufactured High Yield Ink Cartridge Replacement for HP 64XL (TRN9J92AN/STN9J92AN) - Black
Customer Rating
5
Good Product
on June 10, 2025
Posted by: J.B.
[This review was collected as part of a promotion.] I received this product as part of the stellar product testing panel. This ink cartridge worked really well! It took a while to come but once it came it was easy to install. It popped right in. I had a subscription for the ink (original brand) and cannot tell a difference between that and this. It was so easy to install it took me 30 seconds. My printer took a really long time to print which has never happened before. I’m not sure if that is because of the print cartridge or if it was a fluke. The quality was really good though. I normally get streaks and sometimes even colors that are off. This was a bold black color and it was great quality. I highly recommend this ink cartridge. I’m coming from the ink subscription and always felt like I was wasting my money. Not only did I have to pay per page but even if the printer messed up I paid for it. Not to mention some months you go over or under and waste money. I really think this ink is the way to go and I have cancelled my subscription and plan to use these cartridges instead.
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
2
Ink for printer
on June 10, 2025
Posted by: D.W.
[This review was collected as part of a promotion.] I used the Staples Remanufactured Ink Cartridge in my HP Envy printer. I received this printer ink from the Stellar Product Testing Panel. Pro: It was packaged nicely with a plastic piece covering the cartridge to protect it then in a bag and box. Also the print quality seemed pretty good although the black was not as rich and dark as I would hope. Issues: Upon installation it got a message saying that a previously used cartridge was installed. I was worried at first but I was still able to print so it seemed ok. The second message I received did worry me though. It stated that it was low on ink and to replace it. This was brand new in packaging so it should not have said it was low. I checked the ink level in my printer app and it showed that it was full. I am not sure if the original cartridge when it was low has some sort of signal that remains on it. It’s a bit disconcerting that every time I print it tells me that I’m low on ink meaning I can never get a true notification for it. Overall I was not impressed as the issues were too much for me to look past.
Response from StaplesBy June 12, 2025
Dear Debra Thank you for your feedback. We are sorry to hear you are not fully satisfied with your HP 64XL BRAND remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case we would be happy to replace the cartridge with inkjets that are compatible with your printer. You can bypass these error messages and continue to print. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!
Written by a customer while visiting Staples
Customer Rating
3
Ok ink for the cost
on June 10, 2025
Posted by: M.H.
[This review was collected as part of a promotion.] I would say the ink was OK for what you pay for it. My pages printed fine but I felt that overall it ran out quicker than just using the ink I was normally purchasing but I had no issues installing it or using it. If you’re someone who’s not printing at high volume I think it’s great for the price Thank you much to stellar product testing panel for sending me this to try! It is a great option to have on hand as a back up.
Response from StaplesBy June 12, 2025
Dear Mary H Thank you for your review we truly regret hearing that you are not completely satisfied with your cartridge. Our cartridges are remanufactured to perform to the same standard as the national brand. Please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank You.
Written by a customer while visiting Staples
Customer Rating
5
A Perfect Replacement
on June 10, 2025
Posted by: jashhe
from Lanham
[This review was collected as part of a promotion.] I received this product through the Stellar Product Testing Panel. This Staples ink cartridge was on par with the ink from the printer brand's company. It was almost an exact match and worked that way as well! I got this ink in hopes of being able to print out a few documents and for my son to be able to print out his homework. The Staples ink has performed extremely well. I have done at least 6 print jobs so far and still have a lot of the ink left. The way the ink quality is noteworthy. It is true black in color and did not leave any streaks or missing words. Each print job went seamlessly. Now let's talk value Staples ink costs less than the original brand name ink and so far is lasting longer without issue. I was a bit worried that the installation of the ink cartridge would be difficult but I was wrong. It was easy to install and fit the slot like a glove. Not much difference from the brand name at all. Overall I like this ink cartridge from Staples because it is a quality ink at a lower cost. It is lasting a long time and makes printing a piece of cake. I would recommend this to everyone! You don't have to sacrifice quality for price!
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
5
Staples ink cartridge
on June 10, 2025
Posted by: S.R.
[This review was collected as part of a promotion.] I received my printer cartridge in exchange for my honest review through Stellar Product Testing Panel. It arrived well packaged and the box inside was sturdy. The cartridge installed easily. We tested it through many prints including graphs and homework. assignments. Each page was clear legible and perfectly clear. Buying this through Staples would represent a clear savings and I would happily purchase this for all my home printing needs. Quality clarity and value. What more can I ask for. Highly recommend!
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
5
Solid Printer Ink
on June 10, 2025
Posted by: M.L.
from San Diego
[This review was collected as part of a promotion.] This ink cartridge couldn’t have been easier to open and install in my home office printer. Once installed I proceeded to print some test pages and was extremely happy with the results. It printed clearly and was crisp. The ink replacement was up to my standards and I was pleased with the quality as well. I was given this printer ink to try as part of the Stellar Product Testing Panel.
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
5
Simple and one less thing to worry about
on June 10, 2025
Posted by: Never sitting dad of four
from Framingham
[This review was collected as part of a promotion.] I always dread going to the store where I hopefully remember what printer I have just to be shocked by the price of ink cartridges. This Staples ink cartridge solves at least one of those including getting shipped to my house. The sealed packaging makes sure the cartridge doesn’t get damaged or dry up. There are instructions on how to recycle the spent cartridge but I do wish one of the options would have been an included paid for shipment envelope. Installation of the cartridge is exactly like OEM cartridge and print quality is identical. Overall a great option when it comes to buying ink. I received this product as part of the Stellar Product Testing Panel.
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples
Customer Rating
5
Works great
on June 10, 2025
Posted by: K.T.
from Milner
[This review was collected as part of a promotion.] I received this ink to review but we would definitely purchase in the future. We are a homeschooling family so we go through lots of ink every month which can get pretty expensive. This cartridge was very comparable to the HP brand - from installation to print quality - we could not tell a difference between the two.
Response from StaplesBy June 12, 2025
Thank you so much for taking the time to write a review- this made our day! We value our customers’ feedback. If you ever have questions feel free to please email us at Support@cartridge-support.com or contact our customer support team at 866.734.6548.
Written by a customer while visiting Staples