Customer reviews from otterbox.com
OtterBox - Defender Series Case for iPad (A16) and iPad (10th Gen) - Baja Beach
Average customer rating
3.5
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
25
4 Stars
9
3 Stars
10
2 Stars
3
1 Star
12
64%of customers recommend this product.
(
30 out of
47)
Customer Reviews for OtterBox - Defender Series Case for iPad (A16) and iPad (10th Gen) - Baja Beach
Posted by: BMunster
Verified Purchase:Yes
Solid case / stand…I love the new design. It sits at a nice angle both in portrait and landscape mode. And I also appreciate that this one doesn’t have the removable side piece to expose the area on the side where it charges the Apple Pencil. The only thing I don’t like is that it only holds the Apple Pencil. The Logitech Crayon won’t fit in there. Kind of a limitation…
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
I hope the very slim adjustable stand will last.
on November 18, 2022
Posted by: Tommy L
Verified Purchase:Yes
It has taken me a bit to familiarize myself with the versatile stand that is built into the case. The mechanism to change the angle seems a little bendy and thin, it makes a lot of creaking noises upon moving, so hopefully this won’t affect its longevity. Everything else about it is good and as expected from Otterbox.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, November 21, 2022
We're sorry to hear you're having a creaky sorta experience with the Defender Series case. That wasn't anything that gave us cause for concern during our internal testing, so we're wondering if a brand-new warranty replacement would help to quiet all that noise.
If you want to give it a fresh go, or if you end up sticking with your current one and do end up having some sort of issue with the stand (we don't expect that), just ping our friendly Otters through the following link, and we'll be glad to help get one in the works!
https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Support
If you want to give it a fresh go, or if you end up sticking with your current one and do end up having some sort of issue with the stand (we don't expect that), just ping our friendly Otters through the following link, and we'll be glad to help get one in the works!
https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Jim Wentworth
Verified Purchase:Yes
Case doesn’t work with the keyboard there’s no slot in the case to adapt the new keyboard
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com