Customer reviews from otterbox.com
OtterBox - Defender Series Case for iPad (A16) and iPad (10th Gen) - Baja Beach
Average customer rating
3.5
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
25
4 Stars
9
3 Stars
10
2 Stars
3
1 Star
12
64%of customers recommend this product.
(
30 out of
47)
Customer Reviews for OtterBox - Defender Series Case for iPad (A16) and iPad (10th Gen) - Baja Beach
Posted by: Caroline P
Verified Purchase:Yes
I got a new iPad as a gift, and this is the first purchase I made for it. Don’t want to take and chances, and I know the OtterBox defender is th one for the job.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: TJ NorCal
Verified Purchase:Yes
Works just like the last one with minor improvements
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sam Lee
Verified Purchase:Yes
I use my iPad on the job site to take progress pictures. I carry it with a lanyard, and you have to take it out of the case , off the lanyard to take photos. There is no camera port on the hard case..
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, February 24, 2025
Hello! The case has lanyard capabilities, but it is necessary to remove the shield stand portion of the case when taking photos. Please reach out to our CS Team by phone or via chat with any questions or issues we can help troubleshoot!
Written by a customer while visiting otterbox.com
Posted by: Mary
Verified Purchase:Yes
I love OtterBox products, it protects my phone & iPad! Great quality. When you take the case off your products look like brand new
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Wayde
Verified Purchase:Yes
Excellent as always from otterbox products - the kickstand is perfect
Written by a customer while visiting otterbox.com
Posted by: Jenn
Verified Purchase:Yes
Great case. Struggled with stand, felt like it would break when trying to put it back in to store.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nonya
Verified Purchase:Yes
Great case but stand is an entire struggle to use. Gets stuck on the back plastic. I don’t really use it because it gets stuck.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: KeithG
Verified Purchase:Yes
Otterbox is no longer good. Case is cheap feeling. The stand is flimsy and enraging to use. It's just bad all the way around. I miss the old cases that had a built in screen protector. I'm done buying Otterboxes. And now the return/refund process is taking like a month to be processed. What a joke this company has become.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, March 15, 2024
Hello, Keith! We are so sorry to hear that the case was not to your liking and you needed to make a return. If we can provide an update on your return, please reach out to our Customer Service Team via phone or chat and we would be more than happy to help!
Written by a customer while visiting otterbox.com