[This review was collected as part of a promotion.] This machine is awesome - makes great tasting drinks and is super easy to maintain and keep clean. Couldn’t be happier with the purchase 2 months in.
[This review was collected as part of a promotion.] This was the best purchase. I love having a cappuccino everyday. It makes great coffee. I love that it it self cleans, it's easy to work, and has variety.
Good features, wish they would work as advertised.
on August 26, 2022
Posted by: Gigi1276
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I thought it would be much better tasting coffee than what it makes, definitely not recommend !
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy Philips Consumer Care, August 29, 2022
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST Excluding Major Holidays
[This review was collected as part of a promotion.] This is a nice and easy to use machine. Makes great coffees. My only complaint is from two major limitations.
1. It is REALLY inconvenient to fill up a larger mug/cup of coffee. This is really designed around smaller cups.
2. There is no feature to dispense steamed milk on it's own. This is a major limitation for customizing one's drinks. For the price of the machine this really needs to be available.
Response from Philips Home AppliancesBy Philips Consumer Care, August 29, 2022
Hi Matthew,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST Excluding Major Holidays
[This review was collected as part of a promotion.] It is great that it gives you so many coffee options without the anxiety of thinking of a difficult cleanup at some point-especially for latte’s and cappuccino.
Overall a good machine, a little difficult t custo
on August 26, 2022
Posted by: CoffeeCat1817
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Definitely love the fully automatic nature - I've tried to make some specific tweaks to customize as I find the presets to be very small amounts.
[This review was collected as part of a promotion.] I've had my espresso machine for a month now and am loving it! It was easy to figure out how to make all the different types of coffee and has programmed settings for each one. My favorite coffee beans to use in it are the Lavazza Super Crema. So nice to have a variety of my favorite coffees every day.