Customer reviews from Philips Home Appliances
Philips - Espresso Machine Descaler - Blue
Average customer rating
4.5
(462 Reviews)
Rating breakdown 462 reviews
5 Stars
322
4 Stars
87
3 Stars
23
2 Stars
11
1 Star
19
92%of customers recommend this product.
(
391 out of
425)
Customer Reviews for Philips - Espresso Machine Descaler - Blue
Posted by: Pete
Verified Purchase:Yes
Arrived on time as promised. No instruction manual included, just a fold out "how to set up" set of instructions. The QR code for help takes you to the Phillips home page and on my Iphone could not navigate to a Manual. From a PC I was able to search out and hunt down and print a manual. The QR code SHOULD take you to the Instruction Manual! This is a complex machine and a good manual is required.
Machine seems to work fine , most of the time, but a few times will not add coffee when Capicino is selected.
Machine seems to work fine , most of the time, but a few times will not add coffee when Capicino is selected.
Written by a customer while visiting Philips Home Appliances
Customer Rating
5
Love my coffees from this machine
on December 13, 2025
Posted by: Musthavecoffee
Gender:Female
Love my machine. My brother has a 5000 series but I didn’t want to pay that much. I am very happy with the 3000 series. Only down side is the smaller water holder that you have to fill up often. Otherwise I love it and have had zero issues with the machine for the 8 months I have had it.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: Mel26
Gender:Female
Verified Purchase:Yes
I bought this a month ago and I am happy with my purchase so far. The fact that is fully automatic is very practical and it saves me time.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: Trishw
Gender:Female
Verified Purchase:Yes
I’ve had this machine for a month now and really love it. It brews great coffee and the controls allow me to easily customize my drinks. It is easy to clean and maintain. It is fairly small and does not require a large space.
The water tank is my only compliant; it does not always register after I refill it, and I have to remove/reinsert it several times to get the machine to accept it. This is not a big enough concern to warrant a return, though.
The water tank is my only compliant; it does not always register after I refill it, and I have to remove/reinsert it several times to get the machine to accept it. This is not a big enough concern to warrant a return, though.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: PaulaR
Gender:Female
Verified Purchase:Yes
This is the fourth Phillips Saeco that I have owned. This 3200 is by far the easiest to use and makes the best coffee
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: Wyoming
Gender:Male
Verified Purchase:Yes
Phillips original descaler works as intended. A little pricy.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
5
Milk foam is great not smelly
on April 7, 2025
Posted by: Anonymous
Gender:Male
Good product simple easy to use .If you like simle design this model is for you.
Written by a customer while visiting Philips Home Appliances
Customer Rating
2
phillips ep3246/74
on April 5, 2025
Posted by: Disgruntaled in Thornton
I love the coffee from this machine WHEN IT WORKS!!! The tank frequently says it is out of water when it is full. Sometimes in the middle of making a Latte or Espresso!!!
Response from Philips Home AppliancesBy NAM Consumer Care, April 8, 2025
"Hello,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it.
Please reach out to us via the general support pages on our home.id website. One of our colleagues will then try their best to help you further. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-833-737-1212 Monday -Friday 9:00 AM -5:00 PM EST
Excluding Major Holidays"
Written by a customer while visiting Philips Home Appliances