Customer reviews from Philips Home Appliances
Philips - Espresso Machine Descaler - Blue
Average customer rating
4.5
(462 Reviews)
Rating breakdown 462 reviews
5 Stars
322
4 Stars
87
3 Stars
23
2 Stars
11
1 Star
19
92%of customers recommend this product.
(
391 out of
425)
Customer Reviews for Philips - Espresso Machine Descaler - Blue
Customer Rating
5
The machine is awesome, easy to operate and clean.
on December 31, 2022
Posted by: Yankee Al
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ice coffee feature we are using more than we thought . Plus the espresso is awesome . You just have to keep the machine clean which is real simple. This is our second unit and we love the new features.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: Reedan02
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this machine! It works great and is very easy to use. All the parts are easy to clean. The machine overall is very convenient.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
2
The coffee does not come out that hot and the milk
on December 29, 2022
Posted by: Lovecoffee1960
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] So when I first got this the coffee was hot and it was only about a month ago, now the coffee hardly comes out strong or hot and the frother is useless it does not foam up the milk and it leaves half of the milk in there I am returning this I'm sorry I wanted to love it
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy Philips Consumer Care, January 16, 2023
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
You can find the right contact details on our website. Our team is available on Monday - Friday 8:00 AM - 8:00 PM EST (Excluding Major Holidays).
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
You can find the right contact details on our website. Our team is available on Monday - Friday 8:00 AM - 8:00 PM EST (Excluding Major Holidays).
We look forward to hearing from you.
Written by a customer while visiting Philips Home Appliances
Posted by: Yogee
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is easy to use. Makes excellent lattes and cappuccino. Takes a very little time to learn the functions. Customer support is very good.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: Elaina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I did some research to find an automatic machine to handle all my family coffee needs…. And this was the one I landed on. It has been amazing. The fresh ground coffee is what I was mainly after. This machine is simple and easy to use once you set it up. I’ll never own another coffee machine again!
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: Disappointed coffee drink
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product has great features and seems like it would be exactly what we needed but the actual coffee or other items come out very watery and taste bad. It’s very disappointing that something can’t turn out as good as they should. We have continued to use our drip coffee maker
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy Philips Consumer Care, December 27, 2022
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876
Monday -Friday
8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876
Monday -Friday
8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting Philips Home Appliances
Posted by: Montana mom
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Coffee was easy but I like the milk hotter and frothier. Also didn’t like removing and cleaning the coffee grinding mechanism weekly. Returned it for a machine that is semi automatic and it gives me more control although takes more effort.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy Philips Consumer Care, December 16, 2022
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative.
1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative.
1-800-933-7876
Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting Philips Home Appliances
Posted by: Rexi221
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the variety of coffee drinks and the taste of it, especially the cappuccino. I can adjust the strength of my coffee and the amount of my cup and the machine remembers it for the next time. I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances