This product makes great coffee, has great feature
on February 5, 2023
Posted by: Rodon14
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine makes delicious coffee, cappuccino and lattes! I gave this a 4 instead of a 5 only because it does take more time than I expected to get a full cup of coffee and it's somewhat noisy. Otherwise, perfect!
[This review was collected as part of a promotion.] I have owned a lot of coffee makers in the past and this by far produces the most consistent cup of coffee
[This review was collected as part of a promotion.] My family and I have been enjoying the ease, convenience, and quality of flavor in creating our personal cup of coffee or espresso drink. We each have varying preferences and this machine enables each of us to have what we desire.
[This review was collected as part of a promotion.] It’s incredible. We taste tested this machine alongside much more expensive units and the flavor, strength and temperature were either equal or better. We’re very happy with the purchase.
[This review was collected as part of a promotion.] I really love the series 3200. The machine is super easy to use and clean. The regular coffee, espresso, lattes and cappuccinos are delicious. I haven't thought about or purchased Starbucks since getting this machine.
[This review was collected as part of a promotion.] We are enjoying our coffee machine. We chose to get the middle middle with the iced coffee option. I wish we had the ability to make the coffee hotter. I set it to the hottest setting possible but it isn’t very hot. One other small change is like to see is a slightly larger milk pitcher. Otherwise, everything is simple to use and worth the money!
[This review was collected as part of a promotion.] Overall, and after tireless research for the correct machine, this espresso machine is average, at best. It does not operate as the reviews have led on. It is not user friendly. It is extremely LOUD. Sometimes, even with pressing the “x2” feature, the cups do not get full. Overall, I would look elsewhere.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy The Philips Home Living team, July 11, 2023
Hi,
We are sorry to hear about your experience with your espresso machine. At Philips, we strive to provide high-quality products that meet our customers' expectations. We regret that this was not your experience. We understand that you found the machine to be less user-friendly and louder than expected. We take your feedback seriously and will use it to improve our products and services. We would like to assure you that we are here to help. Our customer service team is available to assist you with any issues you may be experiencing. We would appreciate the opportunity to make things right and work towards improving your experience with our product. You can contact us on our various Social Media channels for assistance.