Customer reviews from Philips Home Appliances
Philips - Espresso Machine Descaler - Blue
Average customer rating
4.5
(462 Reviews)
Rating breakdown 462 reviews
5 Stars
322
4 Stars
87
3 Stars
23
2 Stars
11
1 Star
19
92%of customers recommend this product.
(
391 out of
425)
Customer Reviews for Philips - Espresso Machine Descaler - Blue
Customer Rating
4
Does it all (well enough) but carafe leaks often.
on May 16, 2023
Posted by: DeeInCa
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The fact that one machine can do so much from grinding the beans to finishing the drink is amazing; 9 out of 10 times, when it works. The quality of the coffee is not the same as a coffee shop but it's pretty good. The problem is the milk carafe. It needs a better design. It often leaks, no matter how much you clean it. (Philips says it is likely due to milk residue)
No, I would not recommend this to a friend.
Written by a customer while visiting Philips Home Appliances
Posted by: Morning-Joe
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We should have considered the separate frother. We love the combinations available because of the options
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: Emma2
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy making coffee, great cappuccino or latte with just a push of button every morning. No hassle & no guess work!
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
5
Absolutely the best super automatic for the price.
on May 5, 2023
Posted by: Fireball 403
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you don’t want to spend a fortune on a super automatic. This is the machine for you. Very pleased with my purchase. Use it every day.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: Patra20
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this machine. Love.
It makes the coffee/espresso/latte/americano the same taste every time. Every time. So easy to push a button and walk away while I’m getting ready for work in the morning. Only downside I’ve seen so far is that the cups are small. I have to do three americanos to fill my to go cup, but I just push a button, walk away, come back about 5 minute later and do it again, and so on.
I’ve cleaned the brew group and it was super easy, easy to take apart and easy to put back together. Definitely a necessity about once a month as the inside of the machine gets gross with coffee grounds and the dampness can lead to mildew and mold.
A friend of mine had this machine and I had coveted it for a year, having a hard time justifying the price. During that time, I spent so much money on coffee shop coffee and wasted coffee pot brews at home that tasted bad, i wish I’d have bought this sooner. No question for me now.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: Finally Satisficed
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Under the guarantee the coffee maker works better than before. All through it was hard to get the guarantee to cover the repairs even thought I registered the product at the time I received it as a gift. Seems the repair company is not part of Philips and could not see the registration so much for registering it. Just be sure to save all the documentation emails when you register it you will need them.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
1
Poor quality
on May 1, 2023
Posted by: Kp1212
Gender:Male
Owned for 3 months, worked great in the beginning, grinder broke, and the company refused to replace the broken product.
No, I would not recommend this to a friend.
Response from Philips Home AppliancesBy Philips Home Living, May 3, 2023
Hi,
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience with our Philips Espresso Machine. Your utmost satisfaction is extremely important to us and we'd like to learn more about this issue to resolve it. At your earliest convenience, please get in touch with us to speak with a Consumer Care Representative. Be sure to reference this review & have your Philips product handy so that we can better assist you.
1-800-933-7876 Monday -Friday 8:00 AM -8:00 PM EST
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting Philips Home Appliances
Posted by: I love caffeine.
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine makes really great drinks and is easy to use and maintain. I really like auto features for grinding coffee for making espressos. The milk froth system is great as well.
I wish there was the ability to program a start time to make your first cup. The water sensor is sensitive and doesn’t recognize water availability with accuracy all of the time. This requires re-seating of the water carafe a few times.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances