[This review was collected as part of a promotion.] Very good quality and does each time a wonderful cappuccino coffee, the only bad point is that the ground coffee doesn't work at all and I can't use it, only coffee beans which is what bothered my daughter who would love to have her Tim Horton decaf made with the Philips machine.
[This review was collected as part of a promotion.] Excellent coffee choices. Fairly easy to operate after about a two week learning curve, which to me is expected with a machine of this quality and caliber. We are enjoying the machine.
[This review was collected as part of a promotion.] Every morning and afternoon I can't wait to make my coffees. It always gives a flavor of freshly brewed coffee.
[This review was collected as part of a promotion.] First of all the customer service was very helpful, I had an issue with the first machine and they tried their best to help me . And when it was beyond repair, it was replaced. The machine itself is good. At the beginning I couldn't adjust the strength, but after few cycles now it tastes good, and having the steam milk is amazing. Thank-you
[This review was collected as part of a promotion.] We love the rare taste of the coffee fresh. Also the less polluting of pods. Our daughter just bought a 3200
***The bottom drip tray is warped, so it bounces around once fully seated into the machine. Molding defect for sure. I need to get it replaced Philips???
Otherwise still learning this machine, as it does need some adjustments for grind settings, strength and water volume. I am mostly using it for coffee, and the last two cups were pretty good. Just trying to figure my coffee size (two brews and which volumes) to get the flavor I like and the size cup I like. Temperature setting done while the machine was off made a difference too. Much hotter than the Nespresso Vertuo I had. Getting solid pucks too now, compared to the watery ones the first few tries. Will experiment with different beans and try some old favorites too. Tastes better than a Keurig for sure for single cups.
It's not that noisy and cleanup isn't major, once you know what you are doing it is routine.
I'll keep playing with it and find my happy spot and return to update my review.