Customer reviews from brother-usa.com
Brother - HL-L8360CDW Wireless Color Laser Printer - Gray
Average customer rating
4.3
(239 Reviews)
Rating breakdown 239 reviews
5 Stars
141
4 Stars
56
3 Stars
18
2 Stars
13
1 Star
11
85%of customers recommend this product.
(
97 out of
114)
Customer Reviews for Brother - HL-L8360CDW Wireless Color Laser Printer - Gray
Customer Rating
1
Printer does not print 6 3/4" envelope properly.
on October 15, 2022
Posted by: OldChemE
Custom paper size of 3 5/8" by 6 1/2" (6 3/4" envelope) does not work. You can enter the envelope size into both a document (in your word processor) and the printer properties (on the print menu). The word processor shows the envelope image centered left-to-right. However, when you issue the print command the print preview shows the envelope info left-justified. The printer manual tray document guides force the envelope to physically center in the tray, so the printed image is lost over the left margin. If you return the document guides to fit standard 8 1/2 x 11 paper and insert the envelope against the left-hand guide, the printer announces a paper jam and doesn't print anything.
Printer is very slow to wake up after it enters power-save mode.
Prices for replacement toner are VERY high.
Start rating for this review apparently does not work. I wanted to rate it four stars, but it does not seem to accept any rating less than five stars.
Written by a customer while visiting brother-usa.com
Customer Rating
5
What a machine
on October 15, 2022
Posted by: Mike
from Indiana
Best laser jet color printer you can buy for the money. Honestly a superb piece of machinery.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great printer!
on October 15, 2022
Posted by: Mike M
from SW Missouri
I like this printer very much. Easy to setup and use. It makes quality prints and quickly.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Quick printing, but paper handling not great
on October 11, 2022
Posted by: Chromaly
from Austin, TX
I've been using this printer for 7 months, so I've had time to try different things.
== I would recommend this for office use ==
I can send print jobs over wiFi easily and without issues, the printer provides good print options (paper sizes, binding, layout, etc.), and printing on plain copier paper is very fast
I can send print jobs over wiFi easily and without issues, the printer provides good print options (paper sizes, binding, layout, etc.), and printing on plain copier paper is very fast
I think this printer is a good choice for basic office use. It prints standard paper very fast, and it has no trouble with network connections. If that's all you're looking for, then this printer delivers.
== I would not recommend this for creative projects ==
Paper handling is only reliable for 8.5" x 11" copier paper. Legal size paper gets bent in one corner as it rolls out of Tray 1. Glossy paper gets hot and jams. Double sided printing does not work with 4" x 6" paper, and if you try to run the pages back through manually, they jam. Card stock gets curled as it passes through the machine...
Paper handling is only reliable for 8.5" x 11" copier paper. Legal size paper gets bent in one corner as it rolls out of Tray 1. Glossy paper gets hot and jams. Double sided printing does not work with 4" x 6" paper, and if you try to run the pages back through manually, they jam. Card stock gets curled as it passes through the machine...
I wouldn't recommend this printer for creative projects. Because its paper handling is pretty limited, it's not a good choice for cards, posters, glossy labels, etc. Since I personally do a lot of this sort of thing, I wish I had kept shopping and bought a different printer.
Hope that helps!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Another great Brother in the company office!
on October 2, 2022
Posted by: Billy
from Reno, NV
[This review was collected as part of a promotion.] Reliable all day everyday supporting all aspects of my Construction company.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best printer we've used!!!!
on September 21, 2022
Posted by: bmbw
[This review was collected as part of a promotion.] This is the best high-yield printer I have used. Working in a Doctors office there are so many pages being printed daily and this gets the job done quick and efficient. The colors are crisp and the ink lasts for a long time which is great!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Beautiful printing
on September 12, 2022
Posted by: Labeler
from SC
[This review was collected as part of a promotion.] I purchased this printer for making labels and it makes beautiful, clear, concise labels. I only wish I could also easily scan and upload documents.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Amazing printer!
on September 12, 2022
Posted by: JeniM
from Cheyenne
[This review was collected as part of a promotion.] This printer has the best color of any printer I have ever used. I previously used HP color printers but this printer is much better!! It has many more features, is much more user friendly and super quiet. I love it!! It was a great buy:)
Written by a customer while visiting brother-usa.com