Customer reviews from brother-usa.com
Brother - HL-L8360CDW Wireless Color Laser Printer - Gray
Average customer rating
4.3
(239 Reviews)
Rating breakdown 239 reviews
5 Stars
141
4 Stars
56
3 Stars
18
2 Stars
13
1 Star
11
85%of customers recommend this product.
(
97 out of
114)
Customer Reviews for Brother - HL-L8360CDW Wireless Color Laser Printer - Gray
Customer Rating
5
Brother Business Laser Printer
on October 9, 2017
Posted by: DawnR271372
from Appleton, WI
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. Assembly: I was a bit surprised by the box size when new printer was delivered, concerned about the size of the printer and space needed to set up. After opening the box and unpacking, I found that the printer is very space-efficient. It takes the same amount of space as other non-business printers I have used. Complete set-up, from opening box to using took about 40 minutes. Two easy steps delayed set-up. The on-line registration kept telling us we were missing information and it took a while to figure out what that was. Secondly, we missed taking out one piece of shipping material that blocked us from inserting the drum unit.
Use: The printer was immediately ready for use with no further instruction needed. The LCD screen shows exactly what is going on. I have not experienced any problems, but like the idea that things like paper jams will be shown right on the screen. Paper tray is extremely easy to refill, pull out drawer and add paper. Much easier to add paper than other copiers I have used.
Impression: This is a high quality, easy to use printer. It produces professional copies with minimal effort. It looks clean and neat in my office space.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
SO cool! I can print from my phone!
on October 7, 2017
Posted by: CyndiB730560
from Midlothian, TX
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I started off a little rocky. I had to purchase a new computer to use this printer. I needed one and this gave me the reason...
So I finally got the printer, got it set up and then set up the printer. It all was much easier than I made it...once I got it all done, it was pretty easy. Printing from my phone was so easy. Nothing to attach, nothing to download on the computer. Just choose the picture, lay your phone on the printer, and viola here`s your picture. I did my oldest granddaughters first homecoming. It was awesome. I printed some basic documents, a fax cover page (because you can fax from your phone, too), a calendar with my teacher assignments, a one month curriculum for one of my classrooms. Everything printed great. The pictures were vibrant and precise. I had an old laser printer, but this is so easy and convenient. The one thing that struck me as interesting??? was the weight of this printer. It is much heaver than any of the last 3 or 4 printers. Most of my printers have been Dell, with a few HPs thrown in. Overall I think on a scale of 1 - 10 it would be a very high 9. Only because of the weight. I`m old and small...moving heavy stuff usually means getting one of my grandsons over. They are all teenagers or older. They think they have better things to do...
So I finally got the printer, got it set up and then set up the printer. It all was much easier than I made it...once I got it all done, it was pretty easy. Printing from my phone was so easy. Nothing to attach, nothing to download on the computer. Just choose the picture, lay your phone on the printer, and viola here`s your picture. I did my oldest granddaughters first homecoming. It was awesome. I printed some basic documents, a fax cover page (because you can fax from your phone, too), a calendar with my teacher assignments, a one month curriculum for one of my classrooms. Everything printed great. The pictures were vibrant and precise. I had an old laser printer, but this is so easy and convenient. The one thing that struck me as interesting??? was the weight of this printer. It is much heaver than any of the last 3 or 4 printers. Most of my printers have been Dell, with a few HPs thrown in. Overall I think on a scale of 1 - 10 it would be a very high 9. Only because of the weight. I`m old and small...moving heavy stuff usually means getting one of my grandsons over. They are all teenagers or older. They think they have better things to do...
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great Printer
on October 3, 2017
Posted by: JillK864864
from Wylie, TX
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. Product: I received the Brother HL-L8360CDW Business Color Laser Jet Printer a few days ago and after much use, I have to say I am happy with the product. I haven`t had anything other than smooth printing experience.
Features:I love the duplex capability and the wireless ability. Duplexing saves paper and space in files. The wireless ability is great with all the mobile devices that can connect and print easily!
Install: Installing this product was pretty simple. I did it myself and within 10 minutes i was printing using wireless feature. No cords hooking up to computer! Very easy. There was alot of security devices and tape you had to make sure you removed before printing but understand their need. The directions are somewhat clear as to where these are located but kinda hard to see, so i just looked for all teh colored plastic stuff and tape... figured it out.
Comparison: I have typically used HP products and this one is very similar in features and style to the one i am used to. This one was about $100 cheaper with same features. I`d say they are very comparable. So if cost is an issue this may be a better option.
Quality: As of a solid week or so use, i would say the product meets my expectations. I am hopeful that it continues over the next couple years of use :-)
Improvements: The only improvement i would like to see and it may have it and i just didn`t see, is an option to save ink. I don`t think Laser Jets have this ability but that woudl be great as ink cartriages are not the cheapest item. I just wish they were less expensive to purchase new ink cartriages. Not a fan of that but that is consistent in all brands.
Overall Impression: This is an item i would recommend. I don`t see a reason why you would not consider this product as a possible new printer or replacement to your other brands/models.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Setup a pain
on August 23, 2017
Posted by: 8360
from Florida, United States
Switching to Legal size paper took an act of congress. Color prints weren't as vibrant as expected.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent color laser printer
on August 13, 2017
Posted by: KASCPA
from Yucaipa, cA
This is an excellent laser printer - good quality. And I can print from my phone, laptop and desktop computer wirelessly - it's so nice!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Outstanding replacement for my inkjet
on August 9, 2017
Posted by: damm
from Pittsburgh, PA, United States
Output is excellent. Very happy with the purchase of this product.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great Printer!
on August 2, 2017
Posted by: Hypnotist
from Encino, California
I really like the features on this printer. I like the fact that you can print on a second type of paper without removing the main paper supply.
The one thing that I would wish for is that it needs a larger memory and no add-on memory slot is available.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com