Customer reviews from brother-usa.com
Brother - HL-L8360CDW Wireless Color Laser Printer - Gray
Average customer rating
4.3
(239 Reviews)
Rating breakdown 239 reviews
5 Stars
141
4 Stars
56
3 Stars
18
2 Stars
13
1 Star
11
85%of customers recommend this product.
(
97 out of
114)
Customer Reviews for Brother - HL-L8360CDW Wireless Color Laser Printer - Gray
Customer Rating
5
Superb Brother Color Laser Printer
on May 19, 2024
Posted by: DE27577
from North Carolina
Superb printer. My first Brother printer and I love it. I initially bought and HP Color Laser printer but it was a piece of junk which I returned. I then bought this Brother Color Laser and doubt I'll ever go back to HP.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Little Workhorse
on November 3, 2023
Posted by: AlanPW
from CA
Awesome printer! This printer is so simple and easy to use.
Written by a customer while visiting brother-usa.com
Customer Rating
5
The best color printer I've ever owned!
on September 30, 2023
Posted by: Texas Dave
from Georgetown, Texas
If you want a great color printer, the Brother HL-L8360CDW is the one for you. The printer is a color laser printer so you will not have to worry about ink drying up in the lines like a inkjet printer. The toner is a little expensive, but typical for the improvement in printer quality.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Overall ok
on July 28, 2023
Posted by: Karen
from Montreal, Canada
Overall I do like this but there is a slight delay in the printer starting to print after having clicked on Print. The colour is not as sharp as it could be.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, July 31, 2023
We understand you're experiencing color printing issues with your Brother HLL8360CDW machine. We'd like to help. Below is a FAQ that may help you with this issue:
https://help.brother-usa.com/app/answers/detail/a_id/143877
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
https://help.brother-usa.com/app/answers/detail/a_id/143877
If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great value as a home office printer
on July 16, 2023
Posted by: John P
from Halifax, Canada
I bought this printer in 2016 as a laser printer replacement for my home office inkjet printer. With the exception of one feature (double sided printing), this printer has proven itself to be a real workhorse with quality output all the time. The quality of both mono and colour printing is excellent and its print speed is great. Printer cartridges, while quite expensive, seem to last for a good while. With regard to double-sided printing, at first it was flawless. However, around 6 months from purchase, the printer would jam every time I attempted to print on 2 sides. Frustrating, as it did save on paper consumption, but overall it's a small inconvenience for me. Were it not for this problem, I would give the product a 5 star rating as I haven't had a major issue in the 7 years I have owned the printer
Written by a customer while visiting brother-usa.com
Customer Rating
5
So far it meets all our needs for Linux & Windows!
on July 12, 2023
Posted by: Jeff
from Oregon
As a Linux (Ubuntu) user, this printer worked from the moment I plugged it in and added to the network. Not the case with our older HP. Could flip a coin if I needed to re-add/configure it at each use. Setting it up with a static IP on Wifi was simple to do on the device. Once connected, all other settings were managed via browser. While I cannot comment on the longevity of the device or toner, the printouts are outstanding. My wife, who is a teacher, uses it far more than I do and since installing it, not once have I had to touch a thing. I will admit, I chose Brother solely on the advice of other Linux users and so glad I did.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Terrific at this price. Buy it - good printer.
on June 18, 2023
Posted by: David
Sharp print, easy to use, longer lasting and more affordable cartridges, and easy wifi connectivity.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Reliable and easy to use machine
on June 13, 2023
Posted by: Chester
from Toronto, Canada
Used this machine for about 4 months and so far the experience exceeded expectations. Setup was incredibly easy - machine picked up both wired and wireless networks, I never had any problems accessing it from any mobile or desktop device in our household.
Print quality is solid and print speed is impressive.
No complaints :)
No complaints :)
Written by a customer while visiting brother-usa.com