Customer reviews from brother-usa.com
Brother - HL-L8360CDW Wireless Color Laser Printer - Gray
Average customer rating
4.3
(239 Reviews)
Rating breakdown 239 reviews
5 Stars
141
4 Stars
56
3 Stars
18
2 Stars
13
1 Star
11
85%of customers recommend this product.
(
97 out of
114)
Customer Reviews for Brother - HL-L8360CDW Wireless Color Laser Printer - Gray
Customer Rating
4
Nice quality printing at a great price
on May 16, 2019
Posted by: WJB64
This printer exceeded my expectations and for that I am very happy. Reading other reviews makes me a little apprehensive about replacement toner, but I will cross that bridge when I come to it. Stiil, a quality printer at a great price.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Rejects third-party consumables
on May 13, 2019
Posted by: Anonymous
from Seattle, WA
This printer will not take third-party toner cartridges, and the cost of Brother toner is prohibitive. For this reason, I returned the printer.
No, I would not recommend this to a friend.
Response from brother-usa.comBy Brother, Customer Service , May 31, 2019
Hi Bob, We recommend only using genuine Brother accessories with our Products. Please let us know if can help in the future.
Written by a customer while visiting brother-usa.com
Customer Rating
4
good list of features at a reasonable price
on April 29, 2019
Posted by: tigger
from groton ma
my use so far has been limited, but I'm happy with the print quality, system operation and set up, and overall performance
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very good printer.
on April 29, 2019
Posted by: BTS57
from Charlotte
This printer replaced a Brother 3170 CDW which I was very pleased with. It does an excellent job and I have no regrets about the purchase. The only suggestion (thing I don't like) is the necessity of opening the back panel and flipping the tabs down in order to print envelopes....not a major inconvenience, but awkward due to the placing of the printer on my desk.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Super Satisfied
on April 23, 2019
Posted by: EMJAY H
from Alexandria
I'm a recently retired graphic artist. For 25+ years I've had a near press-quality printer with tabloid and 2-sided capability that was superb for the color rendition I needed, so I am a little spoiled.
Even in retirement, I wanted to have good color and resolution, just in case; I could live without tabloid size because the mockups I loved creating are a thing of the past....
I researched options again and again for months and finally decided on this printer, which is incredibly less expensive than what I was using, and also very nicely smaller. Even for a technophobe like me, set up was easy and wifi worked as promised - no problems at all like those some other reviewers have related.
The only negative I see is the cost of the toner (one replacement set is roughly the cost of the printer!), but so far I'm still on the original cartridges so I don't really know how that will play out.
I do have some issues with 2-sided printing and have contacted customer support about this, but I think it is due to the old OS and software I'm using. (I haven't upgraded so that I can still amend old files my clients might request.) When I print from current online sources, the 2-sided feature works fine.
Lastly, this printer is SO QUIET. I love that. I leave it on all the time so that others in the house can print from their devices. Even when it cranks up to print, it's quiet.
Even in retirement, I wanted to have good color and resolution, just in case; I could live without tabloid size because the mockups I loved creating are a thing of the past....
I researched options again and again for months and finally decided on this printer, which is incredibly less expensive than what I was using, and also very nicely smaller. Even for a technophobe like me, set up was easy and wifi worked as promised - no problems at all like those some other reviewers have related.
The only negative I see is the cost of the toner (one replacement set is roughly the cost of the printer!), but so far I'm still on the original cartridges so I don't really know how that will play out.
I do have some issues with 2-sided printing and have contacted customer support about this, but I think it is due to the old OS and software I'm using. (I haven't upgraded so that I can still amend old files my clients might request.) When I print from current online sources, the 2-sided feature works fine.
Lastly, this printer is SO QUIET. I love that. I leave it on all the time so that others in the house can print from their devices. Even when it cranks up to print, it's quiet.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Print Quality
on April 23, 2019
Posted by: Nyle Systems LLC
from Brewer, Maine
This printer offers great print quality for marketing materials. The prints come out crisp with vibrant color. The auto toner ordering is a plus as sometimes it can be difficult to attain how much toner is really left in the cartridge.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
awesome color printing
on April 22, 2019
Posted by: r22072e
from Brooklyn, NY
I love the quality of the colors. It's my first Brother printer and I'm amazed how the colors look true to life
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
like It
on April 14, 2019
Posted by: ACatholicThing
from Indianapolis
Good: Robust features, good print quality, good ppm, easy to setup, intuitively connect to WiFi, wifi printing
Could use improvement: Color printing is good, although photo printing not as good as my Okidata 5500. Using vibrant high quality paper can hide it’s deficiencies. Keeping in mind laser printers are not known for the highest quality photo-color printing due to their lack of colors.
Would by again: absolutely.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com