Customer reviews from startech.com
StarTech.com - HDMI to VGA Video Converter - Black
Average customer rating
3.2
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
3
4 Stars
2
3 Stars
2
2 Stars
2
1 Star
2
Customer Reviews for StarTech.com - HDMI to VGA Video Converter - Black
Customer Rating
2
Not working at 1920x1200
on July 31, 2017
Posted by: juseless
I have dual 1920x1200 VGA monitors that worked fine with a dual VGA graphics card. I now have a GTX1060 graphics card which only has HDMI outputs so I thought this device would save me from buying new monitors. The problem is that the graphics card detects the monitor as being 1920x1080, and I would have no problem even running the monitors in that mode, except that with the NVIDIA GTX 1060, and this Startech device, the display ends up going way offscreen cutting off about 250 pixels of the edge of the screen on 3 sides, so it's basically not usable. Going into the NVidia custom resolution and forcing 1920x1200 fixes things a little but no much (about 150 pixels lost on 3 sides). I have also tried playing with numerous front porch and retrace clock counts and nothing helps. If there is a way to get this device to work at 1920x1200 it certainly isn't obvious how one would go about doing that. Maybe it works with some monitor combinations, but not the ones that I have (KDS K-24MDWB)
Response from startech.comBy Brian, Customer Support, August 2, 2017
Hi,
Thanks for sharing your review of our HD2VGAA2.
We're very sorry for the confusion, unfortunately this adapter does not support 1920x1200. We are in the process of removing 1920x1200 from our list of supported resolutions.
I noticed your KDS display also has DVI inputs. Please consider exchanging this adapter for our HDDVIMM3 adapter cable instead. It will work at 1920x1200.
We sincerely apologize for the inconvenience this has caused.
Thank you.
Thanks for sharing your review of our HD2VGAA2.
We're very sorry for the confusion, unfortunately this adapter does not support 1920x1200. We are in the process of removing 1920x1200 from our list of supported resolutions.
I noticed your KDS display also has DVI inputs. Please consider exchanging this adapter for our HDDVIMM3 adapter cable instead. It will work at 1920x1200.
We sincerely apologize for the inconvenience this has caused.
Thank you.
Written by a customer while visiting startech.com
Customer Rating
1
Not working!
on January 17, 2018
Posted by: SC69
Just received this today, as soon as I plug it onto my mac book pro, the laptop screen starts flashing, indicating it is receiving signals from the external monitor but also losing it all the time. Changed several VGA cables but no difference. Changed to apple mini DP to VGA adapter and that works fine.
Response from startech.comBy Brian, Customer Support, January 19, 2018
Thank you for sharing your review of our HD2VGAA2. We apologize for the problems you've had so far and would like to help.
When using this adapter with MacBooks, we recommend using the USB cable to provide additional power for our converter. Some MacBooks don't provide enough power over just the HDMI connection.
We hope this helps. If you would like to troubleshoot further, please call 1-800-265-1844 or chat live with us at https://www.startech.com/Chat
When using this adapter with MacBooks, we recommend using the USB cable to provide additional power for our converter. Some MacBooks don't provide enough power over just the HDMI connection.
We hope this helps. If you would like to troubleshoot further, please call 1-800-265-1844 or chat live with us at https://www.startech.com/Chat
Written by a customer while visiting startech.com
Customer Rating
5
HDMI - VGA Adapter with Audio
on February 23, 2018
Posted by: Starr
Functional Adapter that removes the need for a separate Audio adapter. Nice crisp resolution. It is as simple as plug and play
Written by a customer while visiting startech.com