Customer reviews from startech.com
StarTech.com - HDMI to VGA Video Converter - Black
Average customer rating
3.2
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
3
4 Stars
2
3 Stars
2
2 Stars
2
1 Star
2
Customer Reviews for StarTech.com - HDMI to VGA Video Converter - Black
Customer Rating
4
Good adapter not very good documentation with it
on March 11, 2018
Posted by: macphoto19704
Overall I am very happy with this product the video portion worked without issue for me.
I plugged it in and the video worked just fine with my projector.
The audio did function fine and did give me the results I was after.
What I did not like was the lack of any documentation with this product.
There is a micro usb on the product with no reference as to what it is for. (turns out after doing some investigating that some units may require the additional power) Now this would be nice to know before buying this device. And for those of us who need to know what every port is...I would like explanation so I dont spend time having to find an answer.
I plugged it in and the video worked just fine with my projector.
The audio did function fine and did give me the results I was after.
What I did not like was the lack of any documentation with this product.
There is a micro usb on the product with no reference as to what it is for. (turns out after doing some investigating that some units may require the additional power) Now this would be nice to know before buying this device. And for those of us who need to know what every port is...I would like explanation so I dont spend time having to find an answer.
Overall it works. I had no issues. Documentation is an issue as even the website did not reference.
I received this product in exchange for an unbiased review
Written by a customer while visiting startech.com
Customer Rating
5
Fast and Helpful
on March 13, 2018
Posted by: NickD_CA41
I have tested this adaptor with a different combination of computers, monitors and projectors without any big issues.
The adapter comes in a small box the size of a cell phone but the thickness of two. The box is very difficult to open and the adapter sits in a flimsy tray within the box. The packaging was all wrecked removing the adaptor for the first time.
The adapter has a VGA port on one side and the other side has a 3.5mm audio port, HDMI cable and Micro USB-B port. The adaptor says that is doesn't require any power so I am unsure why it has a USB port on. There are no included instructions in the box, on the box or on the web site to provide more information.
When I first connected this adaptor to my computer I was shocked how quickly it was working. If I connected the HDMI port first to my computer then almost instantly of connecting a monitor the video and sounds were working. If I connect the VGA cable first, then audio and video start within 3 to 4 seconds as does any normal HDMI monitor. The sound and picture from this dongle were crisp, clear and without any delay. When I first played copy protected content (i.e. Netflix) the dongle stopped working and I had to disconnect then reconnect and it started working again. I have not been able to reproduce this issue since but I thought it would be worth noting.
This adaptor starts working very quickly. I had doubts about converting HDMI to analog but my mind has been changed since using this adaptor. I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
3
Works best with external power.
on April 16, 2018
Posted by: Nick_105
My Dell and 2016 Macbook Pro work just fine with this adapter. Even passing it through a USB-C to HDMI adapter on my 2017 Macbook works. No drivers, it just works. Don't try to go over FHD though.
On my Chromebook and older HDMI enabled laptops though, it required external power to be stable. I just used a small USB to mUSB cable, and it worked. Also usable with a USB charging brick (nothing major).
Build is solid, but took a couple stars due to the lack of ANY documentation in the box. Most of us know to go online and look, but....
I leave this in one of our conference rooms (has a VGA projector), with the USB cable attached. No complaints from users!
Written by a customer while visiting startech.com
Customer Rating
4
Easy plug and play
on April 16, 2018
Posted by: Djluis673
I got this product for test and it is small and easy to use.
I tested it with Dell, HP and Asus without a problem as good plug and play product.
The only issue was on the Lenovo laptop which I had to reboot it to work.
I tested it with Dell, HP and Asus without a problem as good plug and play product.
The only issue was on the Lenovo laptop which I had to reboot it to work.
I recommend this adapter.
Disclaimer: I received this product in exchange for an unbiased review.
Written by a customer while visiting startech.com
Customer Rating
2
It does not appear to work
on April 28, 2018
Posted by: segabor
Just bought this adapter to be able to connect my Raspberry Pi 3 to an Acer VGA monitor. First attempts brought no success without external power. After plugging in my cellular charger Rpi screen shown up for about 2 secs then display went black.
The same happened when I connected the monitor to my decent MacBook Pro laptop.
The same happened when I connected the monitor to my decent MacBook Pro laptop.
Now I'm stuck and don't know where to go now without proper documentation. Would it be possible that external power is not enough?
Response from startech.comBy Sam, Customer Service, April 30, 2018
Thank you for leaving your feedback on HD2VGAA2. We apologize that it isn't working for you!
Since it works for a few seconds before cutting out, it sounds like it may be having power-related problems or simply be a faulty unit. We encourage you to reach out to our Technical Advisors for troubleshooting. We're available 24 hours a day, 5 days a week, at 1-800-265-1844 or https://www.startech.com/Chat.
Since it works for a few seconds before cutting out, it sounds like it may be having power-related problems or simply be a faulty unit. We encourage you to reach out to our Technical Advisors for troubleshooting. We're available 24 hours a day, 5 days a week, at 1-800-265-1844 or https://www.startech.com/Chat.
Written by a customer while visiting startech.com
Customer Rating
3
Great video but no audio at all
on July 11, 2018
Posted by: pepeche
I bought this for my job where I need to project videos that include audio. I am not able to get any audio from the converter. Maybe I need to provide external power to solve that_
Response from startech.comBy Malcolm, Customer Support, July 11, 2018
After the HD2VGAA2 adapter is connected, it's often necessary to select a different Playback device. Power may be required in certain setups, but we encourage you to reach out to our Technical Advisors for troubleshooting. We're available 24 hours a day, 5 days a week, at 1-800-265-1844 or https://www.startech.com/Chat
Written by a customer while visiting startech.com
Customer Rating
5
Works Great
on September 5, 2014
Posted by: Mred
I bought this to use at our local Junior College to tie into their audio video system from my non VGA laptop. Took off and worked like as advertised and the audio was excellent as well.
Written by a customer while visiting startech.com
Customer Rating
1
Installing HD2VGAA2 adapter
on December 23, 2018
Posted by: Harry1
Nice box, big price at best buy, but absolutely no instructions in the box, the provider assumes that we are all computer savvy, video works great, but what do I connect to the 3.5mm ?? and what gets connected to what appears to be a phone usb connection. a little piece of paper in the box would help a lot, or, print needs and requirements on the side of the box. This web site does not describe any direction either(not readily seen) Sorry not a smoke test kind of guy. Thanks for any effort in providing a solution.
Response from startech.comBy Stefan , Customer Support, December 27, 2018
Thank you for reviewing our HD2VGAA2, we apologize the use of these ports was unclear.
This adapter is made to take an HDMI signal from a laptop or other HDMI device, and convert it to a VGA video signal for a VGA monitor. The 3.5mm jack should be connected to any speakers you want to use for sound. The Micro-USB port on this device is not commonly needed, but some setups need extra power to the adapter and for those rare cases you could use a USB to Micro-USB cable.
If you have any further questions or anything is unclear, please contact our support team available 24 hours a day 5 days a week at 1 800 265 1844 or www.startech.com/chat.
This adapter is made to take an HDMI signal from a laptop or other HDMI device, and convert it to a VGA video signal for a VGA monitor. The 3.5mm jack should be connected to any speakers you want to use for sound. The Micro-USB port on this device is not commonly needed, but some setups need extra power to the adapter and for those rare cases you could use a USB to Micro-USB cable.
If you have any further questions or anything is unclear, please contact our support team available 24 hours a day 5 days a week at 1 800 265 1844 or www.startech.com/chat.
Written by a customer while visiting startech.com