Customer Reviews for Whirlpool - SideKicks 17.7 Cu. Ft. Frost-Free Upright Freezer - Monochromatic Stainless Steel
Customer Rating
5
Love the look and frost free
on March 11, 2024
Posted by: Smitty
[This review was collected as part of a promotion.] I bought the freezer back in January and really do like it. It not only is an attractive unit, but I enjoy the fact that it is frost free. It is way better than my previous freezer that I had to defrost.
[This review was collected as part of a promotion.] I purchased this freezer only because my refridgerator went out and the new model didn't match my old. So, this was a cost I wasn't planning on. I also had to get this model due to the space in my kitchen. I was not impressed by the reviews and hope that things have improved on the newer models. Too new to rate.
[This review was collected as part of a promotion.] We purchased the new standalone freezer two weeks ago and have been quite satisfied with how it’s been operating. It’s very attractive and matches the refrigerator beautifully.
Within a year of purchasing this freezer it started to act-up. The freezer became noisy and the temperature would fluctuate. After a few months, the freezer died and we lost all of our frozen food. Very disappointed. I would not recommend this freezer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, October 16, 2023
Hello, Oksana! We are terribly sorry to hear about your Whirlpool Freezer. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (274513594). We look forward to hearing from you! -Justine
[This review was collected as part of a promotion.] I loved it until today. when i opened it most of the food had thawed. will be calling service tomorrow.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 25, 2023
Thank you for sharing your insights with us, Fran. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 399439. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I previously had the Whirlpool Freezer side-kick for over 19 years. Never once did it need service. However it Finally shut down 2 weeks before the start of a kitchen remodel. Needless to say, I replaced my Freezer and Refrigerator side/kicks with new ones. Very pleased with their look, utility and price.
[This review was collected as part of a promotion.] I bought the Sidekick refrigerator and freezer about fifteen years ago. When I choose to replace both of them, I choose exactly the same product in its newest version, as I was pleased with the practically, problem-free situation I had during those 15 years.