Customer reviews from whirlpool.com
Whirlpool - SideKicks 17.7 Cu. Ft. Frost-Free Upright Freezer - Monochromatic Stainless Steel
Average customer rating
4
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
74
4 Stars
26
3 Stars
10
2 Stars
10
1 Star
15
79%of customers recommend this product.
(
98 out of
124)
Customer Reviews for Whirlpool - SideKicks 17.7 Cu. Ft. Frost-Free Upright Freezer - Monochromatic Stainless Steel
Customer Rating
5
Great Value
on September 6, 2016
Posted by: Anonymous
from Baltimore, MD
[This review was collected as part of a promotion.] I bought this along with the matching All-Fridge and trim kit. This system creates a very high-end look at a reasonable price. Overall, it's a great value.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the size and look
on May 1, 2018
Posted by: DDR1972
from Gatineau, QC
Gender:Male
[This review was collected as part of a promotion.] Been waiting 20 years to build a kitchen that could handle these units side-by-side and now, finally have my dream. The units are amazing.
I would recommend this to a friend!
Response from whirlpool.comBy Social Care, May 9, 2018
Hi there, we really appreciate your feedback! We're thrilled to hear that you're happy with your freezer.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Major Disappointment
on August 12, 2018
Posted by: mgkp
from Ottawa, Ontario
Gender:Female
Looks great, but they certainly aren't built to last more than 3 years! Had problems with first set, and because their sizing does not conform to other makes and models we purchased another set, even though we only needed a fridge, that is, Whirlpool changed their model so they didn't match and was forced to purchase the freezer. Now only 3 years later, the compressor has died and with parts and labor doesn't make sense to fix. STAY AWAY!
No, I would not recommend this to a friend.
Response from whirlpool.comBy WILSJ35, CA Social Care, August 13, 2018
Hi, mgkp. We're terribly sorry to hear that your refrigerator's compressor is no longer working. We know that would be beyond disappointing after already having issues with a previous model. Please send an e-mail to us at canadasocial@whirlpool.com with the best phone number for contact, your serial number, and the reference number 209836549. We'd be glad to follow up with you to see how we can help. We appreciate your feedback.
-Jake
-Jake
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect size
on March 10, 2023
Posted by: Claire
from Mazatlan, Mexico
[This review was collected as part of a promotion.] Our old freezer was old and too small. This one is the perfect size. It is roomy, has lots of storage in the doors and is silent. I freeze a lot of vegetables when they are in season, and I can now fit everything.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome appearance
on July 24, 2017
Posted by: Jaq
from Fl
[This review was collected as part of a promotion.] Happy with it so fat
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Complete freezer
on March 27, 2018
Posted by: Telm
from Beulaville, North Carolina
Gender:Female
[This review was collected as part of a promotion.] I am glad we brought this freezer. Holds a lot of food. Like all the space where we can store different foods. Able to see the food in the freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
18 cu ft sidekick freezer
on January 20, 2020
Posted by: kenttoo
[This review was collected as part of a promotion.] bought two months ago working perfectly. plenty of easy room
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Headache
on May 29, 2020
Posted by: notfrozen
from Fairhope AL
My advice to potential customers is think hard before you buy this product. Both the freezer and refirgerator have been a maintenance headache. First the refrigerator timer failed. Next the freezer timer failed. Bought a spare timer. Freezer started frosting. Another maintenance call. Freezer was not freezing (20 F). More frost. Finally slow leak in closed cooling system. Can't be fixed. Dying a slow death (10 F). After just a few years of owning whenever I opened the freezer I prayed for it to be cold today. Since the refrigerator is working I didn't want unmatched appliances so I bought another freezer. This time I purchased the extended warranty. Delivery is quoted 4-5 months. I purchased a 3 cu ft. temporary freezer to get by. My neighbors are keeping my meat inventory.
If Whirlpool engineers are reading this, please work on improving the reliability of your product. It is truly awful. The interior design is great. Unfortunately, this doesn't matter when the freezer doesn't freeze.
If Whirlpool engineers are reading this, please work on improving the reliability of your product. It is truly awful. The interior design is great. Unfortunately, this doesn't matter when the freezer doesn't freeze.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Harrimm, Social Care, June 4, 2020
Hey notfrozen, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com