Customer reviews from whirlpool.com
Whirlpool - SideKicks 17.7 Cu. Ft. Frost-Free Upright Freezer - Monochromatic Stainless Steel
Average customer rating
3.9
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
84
4 Stars
29
3 Stars
12
2 Stars
11
1 Star
20
76%of customers recommend this product.
(
102 out of
135)
Customer Reviews for Whirlpool - SideKicks 17.7 Cu. Ft. Frost-Free Upright Freezer - Monochromatic Stainless Steel
Customer Rating
4
Poor workmanship
on September 10, 2025
Posted by: Mike
from Wausau WI
[This review was collected as part of a promotion.] The freezer works fine but the first one had to be replaced because it leaned to the right about 1” and therefore would not line up with the refrigerator next to it. The second freezer still leans a little bit to the right but not as bad, so we gave up and accepted it as it is. We are tired of switching froze. Items from freezer to coolers and back to the freezer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features. Good price.
on August 14, 2025
Posted by: TMiller
[This review was collected as part of a promotion.] I love the size and all the moveable shelving options.
Written by a customer while visiting whirlpool.com
Customer Rating
1
CRAP!!!
on August 5, 2025
Posted by: chuck
from New Orleans, LA
Decided to go with these when we remodeled the kitchen. In the last 5 years I have had to replace both the Freezer and the Refrigerator twice. When the refridgerator failed there were no parts available for the repairs. NO PARTS AVAILABLE...ANYWHERE! I tried to contact whirlpool directly and there response was that the parts were backordered and they would get back to me. My freezer has just failed again and because the cabinets were built for these specific units and there are no other full size stand up options that will fit in the opening (66" high, all others are 70"+) I will have to buy another of these crappy units, however just like the parts I needed 2 years ago they are backordered! Stay as far away from these units as you can. ABSOLUTE JUNK!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 5, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 762624
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Just good
on July 7, 2025
Posted by: Refrigerator
[This review was collected as part of a promotion.] I gave the refrigerator a 4, because doesn’t have an ice maker and water. It wasn’t my choice, came with the new house.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Worked until it didn't
on July 2, 2025
Posted by: MrNacho
[This review was collected as part of a promotion.] Unfortunately this freezer died at 10
months old. Fortunately its within the factory warranty and is getting a new control board. Other than that the interior shelves and basket are very basic, no digital temp reading available on this unit.
months old. Fortunately its within the factory warranty and is getting a new control board. Other than that the interior shelves and basket are very basic, no digital temp reading available on this unit.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great freezer
on June 25, 2025
Posted by: Diana C
[This review was collected as part of a promotion.] I bought this a month ago it replaces the same one that I bought 22 years ago. Love it!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and a lot of room!
on May 8, 2025
Posted by: Scott
[This review was collected as part of a promotion.] I purchased this item about a month ago, and it is doing a great job so far. I have always been happy with the Whirlpool brand!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 31, 2025
Posted by: del.
[This review was collected as part of a promotion.] Would be nice to have more shelf and door holder adjustments. Way to overly priced, but had to by this model to fit my cupboards.
Written by a customer while visiting whirlpool.com