Customer reviews from whirlpool.com
Whirlpool - SideKicks 17.7 Cu. Ft. Frost-Free Upright Freezer - Monochromatic Stainless Steel
Average customer rating
4
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
84
4 Stars
29
3 Stars
12
2 Stars
11
1 Star
19
76%of customers recommend this product.
(
102 out of
134)
Customer Reviews for Whirlpool - SideKicks 17.7 Cu. Ft. Frost-Free Upright Freezer - Monochromatic Stainless Steel
Customer Rating
1
Headache
on May 29, 2020
Posted by: notfrozen
from Fairhope AL
My advice to potential customers is think hard before you buy this product. Both the freezer and refirgerator have been a maintenance headache. First the refrigerator timer failed. Next the freezer timer failed. Bought a spare timer. Freezer started frosting. Another maintenance call. Freezer was not freezing (20 F). More frost. Finally slow leak in closed cooling system. Can't be fixed. Dying a slow death (10 F). After just a few years of owning whenever I opened the freezer I prayed for it to be cold today. Since the refrigerator is working I didn't want unmatched appliances so I bought another freezer. This time I purchased the extended warranty. Delivery is quoted 4-5 months. I purchased a 3 cu ft. temporary freezer to get by. My neighbors are keeping my meat inventory.
If Whirlpool engineers are reading this, please work on improving the reliability of your product. It is truly awful. The interior design is great. Unfortunately, this doesn't matter when the freezer doesn't freeze.
If Whirlpool engineers are reading this, please work on improving the reliability of your product. It is truly awful. The interior design is great. Unfortunately, this doesn't matter when the freezer doesn't freeze.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Harrimm, Social Care, June 4, 2020
Hey notfrozen, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Delivered a non functional appliance
on September 20, 2021
Posted by: FrustratedWithWhirlppol
from Boca Raton, FL
[This review was collected as part of a promotion.] Purchased in January 2021. Delivered August 31, 2021. Plugged in and did not work.
This is the second appliance with have purchased from Whirlpool that did not work when delivered.
This is the second appliance with have purchased from Whirlpool that did not work when delivered.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin, Social Care, September 22, 2021
Hey FrustratedWithWhirlpool, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Written by a customer while visiting whirlpool.com
Customer Rating
5
Does Exactly What It’s Supposed to Do!
on November 15, 2021
Posted by: drglenn
from Central VA
[This review was collected as part of a promotion.] To me, the purpose of a freezer/refrigerator is to keep things cold. Not to deliver ice or water externally, call your cell phone to tell you that you need milk when you’re at the supermarket, or let you see what’s inside without opening the door. All that fluff just breaks, and causes aggravation. This Freezer and refrigerator pair do exactly what they’re supposed to do - keep things cold - and nothing so complicated that it begs for trouble later.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Stylish
on December 7, 2021
Posted by: Jimbo
from Hammond LA
[This review was collected as part of a promotion.] I bought this freezer a month ago and have been very happy with it. Whirlpool has upgraded the styling.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
nikce freezer
on January 24, 2022
Posted by: dutch
from vernal, utah
[This review was collected as part of a promotion.] It fit where we had space and is doing well. Quite and freeze quickly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Plenty of freezer room
on January 25, 2023
Posted by: BG2023
from Deland, Fl
[This review was collected as part of a promotion.] This is our second whirlpool Sidekick. The last one was 18 years old. The refrigerator went out and needed new ones that matched. So far both are working very well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Freezer
on May 6, 2023
Posted by: Carol56
from Baytown, TX
[This review was collected as part of a promotion.] We replaced our older Whirlpool Sidekick freezer with this newer model. We also purchased the available ice maker, which was one of the deciding factors for this freezer. The door bins in this freezer are smaller and do not hold as much. Also, tha pizza bin on the bottom of the door is a waste of space and should be replaced with a larger wire bin. Otherwise, I would have given a 5 star review.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Reliable and sleek.
on June 24, 2023
Posted by: The Ju
from Beloit. WI
[This review was collected as part of a promotion.] I bought the Sidekick refrigerator and freezer about fifteen years ago. When I choose to replace both of them, I choose exactly the same product in its newest version, as I was pleased with the practically, problem-free situation I had during those 15 years.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com