Customer reviews from whirlpool.com
Whirlpool - SideKicks 17.7 Cu. Ft. Frost-Free Upright Freezer - Monochromatic Stainless Steel
Average customer rating
4
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
74
4 Stars
26
3 Stars
10
2 Stars
10
1 Star
15
79%of customers recommend this product.
(
98 out of
124)
Customer Reviews for Whirlpool - SideKicks 17.7 Cu. Ft. Frost-Free Upright Freezer - Monochromatic Stainless Steel
Customer Rating
1
Delivered a non functional appliance
on September 20, 2021
Posted by: FrustratedWithWhirlppol
from Boca Raton, FL
[This review was collected as part of a promotion.] Purchased in January 2021. Delivered August 31, 2021. Plugged in and did not work.
This is the second appliance with have purchased from Whirlpool that did not work when delivered.
This is the second appliance with have purchased from Whirlpool that did not work when delivered.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin, Social Care, September 22, 2021
Hey FrustratedWithWhirlpool, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Written by a customer while visiting whirlpool.com
Customer Rating
5
Does Exactly What It’s Supposed to Do!
on November 15, 2021
Posted by: drglenn
from Central VA
[This review was collected as part of a promotion.] To me, the purpose of a freezer/refrigerator is to keep things cold. Not to deliver ice or water externally, call your cell phone to tell you that you need milk when you’re at the supermarket, or let you see what’s inside without opening the door. All that fluff just breaks, and causes aggravation. This Freezer and refrigerator pair do exactly what they’re supposed to do - keep things cold - and nothing so complicated that it begs for trouble later.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Stylish
on December 7, 2021
Posted by: Jimmy
from Hammond LA
[This review was collected as part of a promotion.] I bought this freezer a month ago and have been very happy with it. Whirlpool has upgraded the styling.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
nikce freezer
on January 24, 2022
Posted by: dutch
from vernal, utah
[This review was collected as part of a promotion.] It fit where we had space and is doing well. Quite and freeze quickly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Freezer
on May 6, 2023
Posted by: Carol56
from Baytown, TX
[This review was collected as part of a promotion.] We replaced our older Whirlpool Sidekick freezer with this newer model. We also purchased the available ice maker, which was one of the deciding factors for this freezer. The door bins in this freezer are smaller and do not hold as much. Also, tha pizza bin on the bottom of the door is a waste of space and should be replaced with a larger wire bin. Otherwise, I would have given a 5 star review.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Reliable and sleek.
on June 24, 2023
Posted by: The Ju
from Beloit. WI
[This review was collected as part of a promotion.] I bought the Sidekick refrigerator and freezer about fifteen years ago. When I choose to replace both of them, I choose exactly the same product in its newest version, as I was pleased with the practically, problem-free situation I had during those 15 years.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
revue of freezer
on September 21, 2023
Posted by: Fran
from Goshen, Ohio
[This review was collected as part of a promotion.] I loved it until today. when i opened it most of the food had thawed. will be calling service tomorrow.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 25, 2023
Thank you for sharing your insights with us, Fran. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 399439.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
I do not recommend this freezer
on October 15, 2023
Posted by: Oksana
from Toronto, ON
Within a year of purchasing this freezer it started to act-up. The freezer became noisy and the temperature would fluctuate. After a few months, the freezer died and we lost all of our frozen food. Very disappointed. I would not recommend this freezer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, October 16, 2023
Hello, Oksana! We are terribly sorry to hear about your Whirlpool Freezer. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (274513594). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com