Customer reviews from whirlpool.com
Whirlpool - SideKicks 17.7 Cu. Ft. Frost-Free Upright Freezer - Monochromatic Stainless Steel
Average customer rating
3.9
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
84
4 Stars
29
3 Stars
12
2 Stars
11
1 Star
20
76%of customers recommend this product.
(
102 out of
135)
Customer Reviews for Whirlpool - SideKicks 17.7 Cu. Ft. Frost-Free Upright Freezer - Monochromatic Stainless Steel
Customer Rating
3
SONIDO FUERTE EL FREEZER Y ALARMA ROJA ENCENDIDA
on September 30, 2021
Posted by: ANGELES
from PUERTO RICO
[This review was collected as part of a promotion.] SOLICITAMOS SERVICIO EL TECNICO FUE DE FABRICA VINO LA LINEA DEL REFRIGERANTE PEGADA DEL TAPAFALTA DE LA PARTE TRASERA DEL FREEZER Y SONABA TODO EL TIEMPO LA ALARMA ROJA ENCIENDE CON FRECUENCIA. EL STAINLESS STEEL SE MANCHA MUCHO , SI HAY RECOMENDACIONES PUEDE NOTIFICARLO GRACIAS
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not worth the money
on September 22, 2021
Posted by: Notahappycustomer
from Vonore,TN
[This review was collected as part of a promotion.] This is my 3rd. replacement Side Kick Freezer. I am also on my 2nd. replacement refrigerator. When I got the 3rd. new freezer they changed the handle again and now I have to replace the refrigerator that is working again because the handles are so different and I could not take the handle from the broken freezer and put it on the refrigerator because the holes do not line up. I have no choice but to stay with these units because they are built in.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin, Social Care, September 22, 2021
Hello Notahappycustomer! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Delivered a non functional appliance
on September 20, 2021
Posted by: FrustratedWithWhirlppol
from Boca Raton, FL
[This review was collected as part of a promotion.] Purchased in January 2021. Delivered August 31, 2021. Plugged in and did not work.
This is the second appliance with have purchased from Whirlpool that did not work when delivered.
This is the second appliance with have purchased from Whirlpool that did not work when delivered.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin, Social Care, September 22, 2021
Hey FrustratedWithWhirlpool, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Written by a customer while visiting whirlpool.com
Customer Rating
5
Better than I thought it would be
on September 13, 2021
Posted by: Shelly
from Yulee, Florida
[This review was collected as part of a promotion.] It freezes fast and is makes a lot of ice quickly. It has a lot of storage.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Nothing but trouble and money spent
on June 5, 2020
Posted by: Kim K
from Toronto, ON
Both the fridge and freezer don't defrost. They both freeze up on the inside to the point where you can see ice all at the back behind the pull out bins. We have had the thermostat replaced, which didn't fix the problem. We have had the mother boards replaced with new and found out they had been now discontinued due to "Cancer and Reproductive Harm - Prop 65 WARNING(S)". It's been only 4 months since the motherboard was replaced that was supposed to solve our problem. The same problem is back, the fridge is not cooling because it is completely frozen at the back. It has been suggested that I buy a new fridge but they are pair that stand side by side. It is too costly to replace both units right now. Wish I had spent the extra money in the beginning and bought a better set of another brand. We also lost all the food both in the fridge and freezer as they both were too frozen inside to keep either unit cool or cold enough for the food while we were away on vacation.
We have had to manually defrost both the fridge and freezer by emptying and using a hairdryer. I am unbelieveable frustrated with My Whirlpool Sidekicks Fridge and Freezer.
We have had to manually defrost both the fridge and freezer by emptying and using a hairdryer. I am unbelieveable frustrated with My Whirlpool Sidekicks Fridge and Freezer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Headache
on May 29, 2020
Posted by: notfrozen
from Fairhope AL
My advice to potential customers is think hard before you buy this product. Both the freezer and refirgerator have been a maintenance headache. First the refrigerator timer failed. Next the freezer timer failed. Bought a spare timer. Freezer started frosting. Another maintenance call. Freezer was not freezing (20 F). More frost. Finally slow leak in closed cooling system. Can't be fixed. Dying a slow death (10 F). After just a few years of owning whenever I opened the freezer I prayed for it to be cold today. Since the refrigerator is working I didn't want unmatched appliances so I bought another freezer. This time I purchased the extended warranty. Delivery is quoted 4-5 months. I purchased a 3 cu ft. temporary freezer to get by. My neighbors are keeping my meat inventory.
If Whirlpool engineers are reading this, please work on improving the reliability of your product. It is truly awful. The interior design is great. Unfortunately, this doesn't matter when the freezer doesn't freeze.
If Whirlpool engineers are reading this, please work on improving the reliability of your product. It is truly awful. The interior design is great. Unfortunately, this doesn't matter when the freezer doesn't freeze.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Harrimm, Social Care, June 4, 2020
Hey notfrozen, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fectures
on April 7, 2020
Posted by: Adri 46
from Tampa florida
[This review was collected as part of a promotion.] I brought this 5 months ago and I don’t need to have another fridge in the garage anymore
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
!Great Appliance!
on March 27, 2020
Posted by: DenisePatch
from Farmington, NM
[This review was collected as part of a promotion.] Very roomy. Big shelves. Super fast freeze. Looks great too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com