Customer reviews from crock-pot.com
Crockpot - Lunch Crock Food Warmer - Black Licorice
Average customer rating
4.7
(2,098 Reviews)
Rating breakdown 2,098 reviews
5 Stars
1,705
4 Stars
262
3 Stars
66
2 Stars
28
1 Star
37
96%of customers recommend this product.
(
1,826 out of
1,905)
Customer Reviews for Crockpot - Lunch Crock Food Warmer - Black Licorice
Customer Rating
2
Don't leave inner lid on to warm food.
on January 18, 2018
Posted by: SOOO
I just got this lunch Crockpot and read the instructions thoroughly so I could use it for many meals and years as I have with my full size Crockpots that I love. I expect great quality from this company. The instructions state you can leave the inner lid on to warm food. Then I looked at customer reviews. After reading MANY reviews that mentioned the lid not sealing tight after initial use of warming food and even one Crockpot employees response to this same customer concern that said they don't recommend heating food with this inner lid on, I decided to use the inner lid only for storage in the fridge and to transport. I removed it to warm my food and just used the outer lid. My food was ready after an hour and a half and maybe sooner. I did not put the inner lid back on until the metal insert was cooled after my meal. So far the inner lid still fits tight for taking anything with liquid. I hand wash the inner lid. The outer lid appears to work fine. Hopefully this solves their defective lid seal issue. I will update if this is not the case or if the outer lid has problems. It's not clear why Crockpot would continue to print directions that obviously ruin the effectiveness and use of its product. I should not have to read reviews to figure out their directions are wrong.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, January 24, 2018
Thank you for your review. We completely understand where you're coming from. Any and all feedback is welcomed so we will be sure to pass along these comments. We are constantly working to improve and bring nothing but the best to our customers. Please remember that we have you covered if you ever have any questions or concerns with our products.
Written by a customer while visiting crock-pot.com
Posted by: CourtneyE83
from Hico, TX, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:3 months
Verified Purchase:Yes
[This review was collected as part of a promotion.] I received this as a gift and love the ease of use. It's the perfect size for a quick lunch for one.
I would recommend this to a friend!
Response from crock-pot.comBy Bryan , Consumer Care, April 30, 2018
Thank you very much for your positive review and we are thrilled to hear you are enjoying your new Lunch Crock!
Written by a customer while visiting crock-pot.com
Posted by: Wife
from San Jose, CA, United States
Gender:Female
Frequency of use:Yearly
Length of ownership:1 week
Verified Purchase:Yes
Bought this for my husband who is always on the road working. He has to eat out since he has no where to heat his food. This was a great way to take home cooking on the road.
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, April 28, 2018
Thank you very much for your positive review and we are thrilled to hear your husband is enjoying his new Lunch Crock!
Written by a customer while visiting crock-pot.com
Posted by: nsjones
from Mt Enterprise, TX, United States
Verified Purchase:Yes
I bought a Lunch Crock Pot last year for myself and liked it so well, I bought three more this year for Christmas gifts. Two of my daughter's co-workers were so impressed with her Lunch Crock-pot, that they each ordered one for themselves!
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, April 28, 2018
Thank you for your positive review. We are thrilled to hear how much you and your friends, and family are enjoying their Lunch Crocks!
Written by a customer while visiting crock-pot.com
Posted by: admitone
from Gainesville, Florida, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:1 month
Verified Purchase:Yes
It's great for lunch that's warm and ready when you are. The inner seal is not to be used alone - only within the outer shell.
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, April 28, 2018
Thank you for your positive review. We are so glad to hear you are enjoying your new Lunch Crock!
Written by a customer while visiting crock-pot.com
Posted by: Agmom
from League City, TX
Gender:Female
Length of ownership:1 year or longer
Verified Purchase:Yes
I got this for my daughter to take to work. She loves it!
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, March 13, 2018
Thank you for your positive review. We are so glad to hear you are getting good use out of your Lunch Crock!
Written by a customer while visiting crock-pot.com
Customer Rating
4
Love it, except for one issue...
on January 11, 2018
Posted by: Kerry D
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
This was such a great invention. I love bringing soups to work for lunch, and this is just perfect. It really only takes about an hour to heat from refrigerated, and I don't have to worry about the uneven heating of a microwave. The only issue is that the lid of the removable container doesn't want to stay sealed. I understand that it's meant to release during cooking, but I'm referring to when it's in the fridge, or my bag on the way to work. Sometimes pressing down firmly in the middle makes it suction firmly enough, but not all the time. I have not done anything outside of the manual directions, so I'm not quite sure why this is happening. Regardless, I would definitely recommend the product.
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, March 13, 2018
Thank you for taking the time out of your day to provide your feedback. We are very glad to hear you are getting good use out of your Lunch Crock®!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Tip for rice meals
on January 10, 2018
Posted by: Obi C
from West Covina, CA, United States
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
I just wanted to share a tip. If you bring rice in this container there is a strong chance it will stick to the metal bowl when you are warming up your food. To avoid this spray the sides of the bowl with a light coating of cooking spray.
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, March 12, 2018
Thank you for taking the time out of your day to provide your feedback. We greatly appreciate it and will forward your comments to our product team!
Written by a customer while visiting crock-pot.com