Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Average customer rating
4.5
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
160
4 Stars
34
3 Stars
11
2 Stars
8
1 Star
7
86%of customers recommend this product.
(
68 out of
79)
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Customer Rating
5
Love the look. It classy and not to big.
on July 23, 2025
Posted by: LunaSol1
[This review was collected as part of a promotion.] I use my for school,work, and just personal things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best laptop ever
on July 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This is my favorite laptop ever. It's so simple to sync with my Galaxy phone and Galaxy buds. Galaxy AI is amazing on this device as well. I love this laptop because it's like using my phone and everything I do on my phone I can start it and then finish it on my laptop with flawless integration. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Samsung laptop
on July 5, 2025
Posted by: Tarun75
[This review was collected as part of a promotion.] Fine performance and touch screen laptop. Has good specs and optimised performance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have not have any issue with this laptop
on June 30, 2025
Posted by: Twobigbarks
[This review was collected as part of a promotion.] I am very happy with tbe speed and display of from my Edge 4. I have had no issues with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the upgrade
on June 30, 2025
Posted by: Love2Train
[This review was collected as part of a promotion.] I just recently wanted to upgrade my laptop and I have been loving the Samsung Galaxy book4 edge so far. It is not only more powerful than my previous laptop, but thinner and lighter making a lot easier to carry around when I'm doing school work. In addition with the seamless connection between my s25 ultra and tab S10+ it makes using Galaxy AI and overall productivity even better. Definitely recommend for anyone looking to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love-hate situation with an unfinished product.
on June 30, 2025
Posted by: PreviouslyAGoodTypist
from SFBA
Expertise:Expert
Beautifully responsive and smooth, good battery life, and light and convenient... but still needs work.
* The USB-A port stops working after the laptop sleeps, and you need to reboot to get it working again.
* The keyboard is slow and if you type too fast then the shift key will hang over too long giving you extra capital letters after you've already let go.
* Touchpad filtering when you're trying to type is not reliable, and occasionally causes chaotic mouse movement while typing.
* The keyboard is slow and if you type too fast then the shift key will hang over too long giving you extra capital letters after you've already let go.
* Touchpad filtering when you're trying to type is not reliable, and occasionally causes chaotic mouse movement while typing.
I'm also a bit frustrated by the physical layout of the keyboard and touchpad, but that's probably just personal preference. The 16" model has a numeric keypad, which means the keyboard and touchpad both move a couple of inches left, but the divot for opening the laptop stays in the centre; so feeling that divot makes you think you're lined up with the controls but then clicking something always turns out to be a right click.
Plug in an external mouse and forget the touchpad? I can't, because the USB-A port stops working after a sleep! Gaah!!
Also the Fn and Control keys are the other way around from my other laptop, making the control key harder to reach, and there's no BIOS setting to swap them like in other laptops. So I keep hitting function keys instead of contrtol keys by accident, and that starts up random programs I don't want to use.
Most of this could be fixed with firmware updates so I don't want to let this thing go, but I have to wonder if fixes will ever happen.
Features
4
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R Team, July 1, 2025
Howdy PreviouslyAGoodTypist,
Thanks for taking the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy Book4 Edge. We value your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It looks like Windows has power management settings that can automatically turn off USB devices to save power when your laptop goes to sleep or hibernates. You can access your Power Options through the Control Panel (Windows Key + X). In your power plan's advanced settings, expand "USB settings" and then "USB selective suspend setting". Change this to Disabled and apply. You might need to reconnect your USB device afterward. Due to the limited space on a laptop keyboard, many keys will serve multiple functions. If they don't appear to be working correctly it's likely due to the alternate purposes of the keys being used instead. It's also important to have the language of your keyboard set correctly. Please take a moment to review, "Keyboard not typing correct characters on your Samsung PC" to help resolve what you may be experiencing with your keyboard. If you would like to lock your trackpad on your PC, press and hold the Fn key and then press the F5 key simultaneously to toggle your trackpad between being locked and unlocked. Or feel free to adjust its sensitivity within your Settings. Keep in mind that you can also turn off your Function keys by pressing the Fn Lock button to avoid the launching of unwanted functions to occur. If you would like any further assistance after reviewing the resources shared, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Keyboard not typing correct characters on your Samsung PC
https://www.samsung.com/us/support/troubleshoot/TSG10001501/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy Book4 Edge. We value your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. It looks like Windows has power management settings that can automatically turn off USB devices to save power when your laptop goes to sleep or hibernates. You can access your Power Options through the Control Panel (Windows Key + X). In your power plan's advanced settings, expand "USB settings" and then "USB selective suspend setting". Change this to Disabled and apply. You might need to reconnect your USB device afterward. Due to the limited space on a laptop keyboard, many keys will serve multiple functions. If they don't appear to be working correctly it's likely due to the alternate purposes of the keys being used instead. It's also important to have the language of your keyboard set correctly. Please take a moment to review, "Keyboard not typing correct characters on your Samsung PC" to help resolve what you may be experiencing with your keyboard. If you would like to lock your trackpad on your PC, press and hold the Fn key and then press the F5 key simultaneously to toggle your trackpad between being locked and unlocked. Or feel free to adjust its sensitivity within your Settings. Keep in mind that you can also turn off your Function keys by pressing the Fn Lock button to avoid the launching of unwanted functions to occur. If you would like any further assistance after reviewing the resources shared, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Keyboard not typing correct characters on your Samsung PC
https://www.samsung.com/us/support/troubleshoot/TSG10001501/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Dorota
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
It's super fast. It's what I imagined and expected. I've been buying Samsung products for years. Thank you.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Marvelous
on June 28, 2025
Posted by: majicmex
[This review was collected as part of a promotion.] The graphics are marvelous! I have this for personal use, but can imagine endless possibilities for the people who use this for any professional work. This is an amazing tool.
Value
5
Written by a customer while visiting Samsung US