Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Average customer rating
4.5
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
160
4 Stars
34
3 Stars
11
2 Stars
8
1 Star
7
86%of customers recommend this product.
(
68 out of
79)
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Customer Rating
5
Best screen ever!
on August 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy Book4 Edge is a sleek, ultra-modern laptop that truly showcases what next-gen Windows on ARM can do. It’s incredibly thin and lightweight, yet powerful enough to handle all my daily tasks with ease.
The AMOLED display is gorgeous—vivid colors, deep blacks, and super sharp detail. It’s perfect for streaming, creative work, or just browsing. Performance is surprisingly smooth thanks to the Snapdragon X Elite chip, and battery life is phenomenal—I easily get over 15 hours on a single charge.
I love the AI features Samsung added, like real-time translation and Studio effects during video calls. It boots fast, runs quietly, and stays cool even during heavy multitasking.
The keyboard is comfortable, the trackpad is large and precise, and the overall build quality feels premium. While some older x86 apps may need emulation, most things run great, and compatibility is improving fast.
If you want a future-ready, ultra-portable Windows laptop with amazing battery life and a stunning display, the Galaxy Book4 Edge is a great choice.
Rating: ★★★★★ (5/5)
The AMOLED display is gorgeous—vivid colors, deep blacks, and super sharp detail. It’s perfect for streaming, creative work, or just browsing. Performance is surprisingly smooth thanks to the Snapdragon X Elite chip, and battery life is phenomenal—I easily get over 15 hours on a single charge.
I love the AI features Samsung added, like real-time translation and Studio effects during video calls. It boots fast, runs quietly, and stays cool even during heavy multitasking.
The keyboard is comfortable, the trackpad is large and precise, and the overall build quality feels premium. While some older x86 apps may need emulation, most things run great, and compatibility is improving fast.
If you want a future-ready, ultra-portable Windows laptop with amazing battery life and a stunning display, the Galaxy Book4 Edge is a great choice.
Rating: ★★★★★ (5/5)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value
on August 4, 2025
Posted by: Caesar0571
[This review was collected as part of a promotion.] Excellent value for what I paid. Fast and responsive computer that easily syncs with other Samsung devices and makes for an excellent work tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Steer clear
on August 2, 2025
Posted by: NoLongerBuyingSamsung
Expertise:Expert
Not sure why my review keeps getting deleted. Anyway, this computer has been nothing but an issue. I preordered it and it bricked after the first BIOS update. I got it fixed and now the screen has thin vertical lines on half of it and flickers all the time. It runs extremely hot and the fan is incredibly noisy. Not what I expected.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, August 4, 2025
Good day,
Thank you for reaching out to share your experience with using the Samsung Galaxy Book4 Edge. We appreciate your feedback as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Windows laptop or tablet PC screen is flickering, displaying dead pixels, or has colored lines, you may need to update your drivers using Windows Update or Samsung Update. You can also try adjusting the screen resolution. Then take a look at, "Samsung PC screen flickers" to help resolve what you have described to be experiencing with your PC. It's normal for the fan to get louder if the PC is working hard, and it should quiet down when your task is complete. Gaming and video rendering are notorious for pushing a computer as well. If the fan is running hard during normal use, there's a few things that can be done. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Samsung PC screen flickers
https://www.samsung.com/us/support/troubleshoot/TSG10002787/
Samsung PC cooling fan noise
https://www.samsung.com/us/support/troubleshoot/TSG10001430/
Thank you for reaching out to share your experience with using the Samsung Galaxy Book4 Edge. We appreciate your feedback as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Windows laptop or tablet PC screen is flickering, displaying dead pixels, or has colored lines, you may need to update your drivers using Windows Update or Samsung Update. You can also try adjusting the screen resolution. Then take a look at, "Samsung PC screen flickers" to help resolve what you have described to be experiencing with your PC. It's normal for the fan to get louder if the PC is working hard, and it should quiet down when your task is complete. Gaming and video rendering are notorious for pushing a computer as well. If the fan is running hard during normal use, there's a few things that can be done. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Samsung PC screen flickers
https://www.samsung.com/us/support/troubleshoot/TSG10002787/
Samsung PC cooling fan noise
https://www.samsung.com/us/support/troubleshoot/TSG10001430/
Written by a customer while visiting Samsung US
Customer Rating
5
This laptop is really underrated, it is great.
on August 1, 2025
Posted by: EddySan
[This review was collected as part of a promotion.] I was going to get a MacBook because they're allegedly king of the laptops. But I did my research and bought this laptop only to find it being a better buy than an M3 MacBook. This little laptop is great overall value, it does what I need and I don't regret the purchase. Now I just need a s25 ultra with the same color to match the ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like my lop top and I soo happy with samsung
on July 28, 2025
Posted by: Jcasia95
[This review was collected as part of a promotion.] I am soo happy with samsung company I have tv, tablet buds, speaker, soudnbar on my home
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but no frequent updates
on July 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] AI is top notch always its very wasy and accurate to the core.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Computer
on July 28, 2025
Posted by: Moniquita
[This review was collected as part of a promotion.] I've used the laptop for work. It works great. Loads up quickly.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anna
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
Copilot Desktop fails a lot! Each time I wanted to open it just shows a black screen and closes,ans when I wanted to use it with other apps ot just freeze the computer (e.g Zoom or Teams). Another thing that fails is Microsoft edge, I try to watch my watchlist or something else and it starts to fail. The battery does not last as long as it is mentioned in the website as well! So far, I experience a lot of freeze problems and not responding websites.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
3
Response from Samsung USBy R&R Team, July 24, 2025
Howdy Anna,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please take a moment to review, "Samsung PC has a blank or black screen" and "Samsung PC runs slowly or freezes" for some simple troubleshooting steps that you can conduct to help resolve what you have been experiencing with your device. Also, check out "Reduced battery life on Samsung PC" to see what factors may be impacting your battery life. Feel free to reach out afterward if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung PC has a blank or black screen
https://www.samsung.com/us/support/troubleshooting/TSG01109614/
Reduced battery life on Samsung PC
https://www.samsung.com/us/support/troubleshoot/TSG10001517/
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Samsung PC runs slowly or freezes
https://www.samsung.com/us/support/troubleshoot/TSG10001517/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please take a moment to review, "Samsung PC has a blank or black screen" and "Samsung PC runs slowly or freezes" for some simple troubleshooting steps that you can conduct to help resolve what you have been experiencing with your device. Also, check out "Reduced battery life on Samsung PC" to see what factors may be impacting your battery life. Feel free to reach out afterward if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung PC has a blank or black screen
https://www.samsung.com/us/support/troubleshooting/TSG01109614/
Reduced battery life on Samsung PC
https://www.samsung.com/us/support/troubleshoot/TSG10001517/
Galaxy Book4 Edge
https://www.samsung.com/us/computing/galaxy-books/galaxy-book4-edge/
Samsung PC runs slowly or freezes
https://www.samsung.com/us/support/troubleshoot/TSG10001517/
Written by a customer while visiting Samsung US