Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Average customer rating
4.5
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
160
4 Stars
34
3 Stars
11
2 Stars
8
1 Star
7
86%of customers recommend this product.
(
68 out of
79)
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Customer Rating
5
Better than expected
on July 11, 2024
Posted by: wyao
from Santa Clara, CA
Expertise:Expert
Better than expected. Very thin and light, most importantly very quiet. You can't heat fan noise even when updating the system. I am not a gamer, just typical daily usage, thus battery life is great (~12 hrs) and system is blazing fast. Much better than Intel/Amd laptops I have ever had.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Dissapointed
on July 10, 2024
Posted by: Frequent Samsung bayer
Expertise:Intermediate
Looks like Samsung ARM laptop is a working progress. After recent updates laptop takes forever to start. It prepares a system for repair, and this can go on forever. Office 365 is not smooth, all the sudden just by typing in word, laptop freezes for several seconds. Copilot graphics do not necessarily do what is asked for, graphics have wrong spelling that are never corrected.
When Edge 4 was working (before recent updates, July 9, 2024) Galaxy Edge 4 was much slower to start than my Galaxy Book Pro 360. Additionally, many times it was reported that it lost wifi connection (that never happened with my Galaxy Book Pro 360). After such a disappointment I will be going back to my original Galaxy, hopefully Samsung (together with Microsoft) will iron out all the issues (not all of them mentioned here). For now, just wait this is work in progress.
When Edge 4 was working (before recent updates, July 9, 2024) Galaxy Edge 4 was much slower to start than my Galaxy Book Pro 360. Additionally, many times it was reported that it lost wifi connection (that never happened with my Galaxy Book Pro 360). After such a disappointment I will be going back to my original Galaxy, hopefully Samsung (together with Microsoft) will iron out all the issues (not all of them mentioned here). For now, just wait this is work in progress.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 11, 2024
Hey there, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We would love to help you troubleshoot any aspect of your laptop that is not operating as intended or expected. We have shared links to your full device manual and the Samsung Support Team. These resources together can help you restore the original functionality and help you best align your laptop to your needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty Dope.
on June 26, 2024
Posted by: LoveSamsung
from Dandridge TN
Expertise:Intermediate
I bought it and I didn't know what to expect because I've only ever owned dells and I was started using it and it is amazing! 10 out of 10 would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great laptop for a amazing price
on June 19, 2024
Posted by: garlicnator
Expertise:Intermediate
Ultra light, gorgeous display, and blazing fast bootup.
I got the 16" model, so it is really big.
It came with a free 65" TV, so I'm just waiting on that.
Love the AI paint application. It can generate some nice ai images!
Battery life is really really nice. Main reason I purchased was for light weight and high battery life.
I got the 16" model, so it is really big.
It came with a free 65" TV, so I'm just waiting on that.
Love the AI paint application. It can generate some nice ai images!
Battery life is really really nice. Main reason I purchased was for light weight and high battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US