Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Average customer rating
4.5
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
160
4 Stars
34
3 Stars
11
2 Stars
8
1 Star
7
86%of customers recommend this product.
(
68 out of
79)
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Posted by: Avinash
from arizona
Expertise:Expert
Verified Purchase:Yes
Day 1 , Restarted the laptop to update windows first time and it got stuck in a boot loop so bad I could not even turn off the laptop . Returned day 1 eithtin few hoursof having it . I dont recommend it
Response from Samsung USBy Social Commerce, August 1, 2024
Hey there Avinash, we appreciate you sharing your thoughts with us about your Samsung Galaxy Book4 Edge. We completely understand how frustrating it can be to have a device that is not functioning as intended. We have the Samsung Support Team available through chat to assist our customers with any troubleshooting or to answer any questions they may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
All said and done, it is a fantastic laptop
on July 28, 2024
Posted by: Anonymous
from New Jersey
Expertise:Expert
Almost two months into and it is simply amazing laptop. My work load is where I am using two 32" QHD monitors, where one is for my office work and the 2nd monitor is for client work. I run Keyboard and Mouse in BT mode. I use video calling, teams calling, whatsapp calling and Google voice calling on the laptop seamlessly. I use Citrix workspace and of course lot of browsing and MS Office to a large extent. Multiple local instances of applications and about 6 local windows / NAS network drives. I find the refresh rates of the screens, wifi connectivity and every other responses to all these app for 12 hrs. a day so refreshingly consistent. I have recommend two of my friends to get it and they are very happy with it.
The camera is ok but probably uses the HD mode. Do not use it often because I use Nexico HD camera + microphone.
Its speakers are loud enough for day to day conference calls and very clear for 8 hrs. of usage. Volume from Youtube videos etc. are pretty decent.
The only issue is that Samsung does not provide an app yet to ensure drivers / firmware upgrades happen. Not sure if they come through Windows updates but having a separate app is assuring.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Samsung lover
Expertise:Intermediate
Verified Purchase:Yes
Great for browsing and office work. Great battery life. Still uses a bit of battery in sleep mode but much better than intel.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on July 27, 2024
Posted by: Bonash17
[This review was collected as part of a promotion.] This is my first laptop upgrade in over 10 years coming from a dell latitude. So far this device have been great in terms of performance and battery life. One thing I'd like to see improvement is the battery drain when the laptop is put to sleep. I see it drains lots of battery while sleeping and not sure why that is happening.
Value
5
Written by a customer while visiting Samsung US
Posted by: Wankidy
from Maryland
Expertise:Expert
Verified Purchase:Yes
The quality of the laptop was surprisingly good. However, the battery life was not as expected and the trackpad was too big and often got in the way while typing.
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: rombus
from Texas
Expertise:Expert
Verified Purchase:Yes
This laptop has proven excellent. It's speedy, quiet, and boasts remarkable battery life. While there have been some application issues due to the ARM processor, these are expected to resolve over time. I liked it so much that I purchased a second one for my father!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great experience
on July 14, 2024
Posted by: inain
Expertise:Expert
love it too much very impressive Snapdragon X Elite super
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for everything but graphic intensive
on July 13, 2024
Posted by: Reyn
from Baltimore, MD
Expertise:Expert
I have been using it as a web developer and all of the apps that I need are working smooth with no issues at all whatsoever. That includes the Office Suite. Code Editors and creative applications like SketchWoW, Affinity Suite of Apps and Canvas. No problems.
Battery is amazing. Is the first time ever I don't feel as worried when using a Windows laptop. Plus the fan does not go off when in sleep mode compared to Intel laptops. Is a great feeling of confidence right there.
The build feels premium and the keyboard as well, no issues there.
I wish it has at least 1 more usb c port but is ok.
I think the bottom line is that this first generation of Snapdragon X machines will server very well those who does not need a dedicated graphic card because although I have not tested there yet. They are not recommended for heavy video editing or gaming. Other than that you will be very happy.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US