Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Average customer rating
4.5 out of 5
4.5
(220 Reviews)
Open Ratings Snapshot
Rating breakdown 220 reviews
5 Stars
160
4 Stars
34
3 Stars
11
2 Stars
8
1 Star
7
86%of customers recommend this product. 
(
68 out of 79
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Customer Rating
5 out of 5
5
Samsung Galaxy Book 4 Edge
on November 20, 2024
Posted by: Sunghun
from NY
Expertise:Intermediate
Verified Purchase:Yes
The laptop is lightweight and easy to set up, making it user-friendly from the start. Its fingerprint login and password features are quick and convenient, providing seamless access and enhanced security.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not the laptop paid for different color given.....
on November 20, 2024
Posted by: Iris
Verified Purchase:Yes
I did not get the laptop I paid for different color
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Perfect workhorse for lightweight applications
on November 18, 2024
Posted by: That guy
from TN
Expertise:Expert
Verified Purchase:Yes
My wife woke me up because her previous laptop died and I immediately had the snapdragon windows laptops in mind. Luckily the Samsung just happened to be on sale that day. Recently I purchased a second hand galaxy s 9 tab ultra that I would recommend so Samsung seemed like a natural brand to go with, especially considering our previous commitments to the ecosystem.
If I had any problem with the laptop at all it would be that as a media device it seems to compromise from the tablet. The tablets screen is smaller but slightly more vibrant and the speakers are significantly louder and clearer on the laptop. My expectations were that the laptop would edge the tablet out not the other way around, but a tablet being a dedicated media device makes sense. The keyboard could be slightly more raised according to my wife.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy Social Commerce, November 20, 2024
Hey there That guy, we appreciate your feedback on your Samsung Galaxy Book4 Edge. We are so happy to hear you are overall pleased with the usage and features of your laptop. We have provided a link to the full device manual to help you adjust the settings of the display and laptop in general to best align to your preferences. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sleek and lightweight
on November 14, 2024
Posted by: Ponc
from Austin, TX
Expertise:Expert
Verified Purchase:Yes
Better than expected, very light weight and sleek. Nice display and keyboard. Battery life is okay not as advertised for Snapdragon. Not seeing many issues to get the application run on x86 mode, basic everyday application available and working great. Overall happy with the purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 14, 2024
Hi Ponc, thank you for your feedback on your Samsung Galaxy Book4 Edge. We are so happy to hear you are enjoying the usage of your new laptop. We would love to help you troubleshoot the battery life of your device if you believe it is not operating as intended. We have provided a link to the Samsung Support Team. You can reach them through the chat function for one on one assistance with any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
good computer for college!
on November 14, 2024
Posted by: ilovesamsungproducts
Expertise:Intermediate
I have had this laptop for about 3 months; I had originally bought it for college. The laptop itself is nice, I just wish they offered more colors. The laptop is really fast; however, the computer does tend to overheat a lot when running bigger apps like excel. I had also seen a review on this computer being able to support casual games, but I tried playing Roblox on it, yet it began overheating badly. When it overheats you can feel it on the bottom part of the laptop which feels like it will burst into flames (it hasn't happened yet). The overheating is the reason I am giving it 3 stars as the apps on the laptop run smoothly, it is also very light so ideal for college.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
2 out of 5
2
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy Social Commerce, November 15, 2024
Hey there Ilovesamsungproducts, thank you for your feedback on your Samsung Galaxy Book4 Edge. We are so happy to hear you are pleased with the features and overall functionality of your new laptop. We would love to help you with the temperature of your device. We have provided a link to an article to help you with the temperature of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great, light and excellent battery life
on November 12, 2024
Posted by: Onlyrad
[This review was collected as part of a promotion.] Great, very light and excellent battery life. Screen is amazing, very good keyboard and track pad. Sturdy. Galaxy AI is good. I switched from Mac.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great products
on November 11, 2024
Posted by: Memdez
[This review was collected as part of a promotion.] This laptop is great love samsung products Galaxy AI is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features Really Great
on November 10, 2024
Posted by: LilMonster
Got one month ago and it's a gem for real It's a lot to
Master And Tyme Is On Your Side the features and what's its capplicable of is Level of it's own
Written by a customer while visiting Samsung US
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