Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Average customer rating
4.5
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
160
4 Stars
34
3 Stars
11
2 Stars
8
1 Star
7
86%of customers recommend this product.
(
68 out of
79)
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Posted by: Sidd
Expertise:Intermediate
Verified Purchase:Yes
Just too good. Ecxellent run on battery. Very powerful, excellent graphics
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Terrible integration with Galaxy Buds 3 pro
on December 14, 2024
Posted by: Cpc3
from New Hampshire
Expertise:Intermediate
The Galaxy Book 4 Edge is a decently made laptop. I have a lot of other Samsung products and the Book 4 Edge is horrible when it comes to connecting with the buds and some of the other integrations. If you're buying it for that, then forget about it. I would get another brand if you can save money on a similar spec laptop, because you'll have the same functionality as a non Samsung brand, even when using other Samsung devices. You can also get a better track pad with other vendors. I would only buy this brand if it's the lowest cost.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, December 16, 2024
Hi there Cpc3,
Thanks for taking the time to review your Samsung Galaxy Book4 Edge. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Galaxy Buds are versatile, wireless earbuds that can connect to several devices so you can get your audio your way. Whether you want to connect them to a phone, tablet, PC, TV, or even a smart watch, they have you covered. They can be used for streaming music and podcasts as well as making and managing phone calls. You can also switch the connection between other devices in your home using the Galaxy Wearable app or your device’s Bluetooth settings. Feel free to review, "How to connect your Galaxy Buds" to help resolve what you may be experiencing with your Galaxy Book4 Edge's connectivity. If you have any questions for us after reviewing this resource or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
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https://www.samsung.com/us/support/answer/ANS10001319/
Thanks for taking the time to review your Samsung Galaxy Book4 Edge. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Galaxy Buds are versatile, wireless earbuds that can connect to several devices so you can get your audio your way. Whether you want to connect them to a phone, tablet, PC, TV, or even a smart watch, they have you covered. They can be used for streaming music and podcasts as well as making and managing phone calls. You can also switch the connection between other devices in your home using the Galaxy Wearable app or your device’s Bluetooth settings. Feel free to review, "How to connect your Galaxy Buds" to help resolve what you may be experiencing with your Galaxy Book4 Edge's connectivity. If you have any questions for us after reviewing this resource or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
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https://smsng.us/X-Messages
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https://www.samsung.com/us/support/answer/ANS10001319/
Written by a customer while visiting Samsung US
Customer Rating
1
terrible laptop book edge 14''
on December 10, 2024
Posted by: afam
from Atlanta GA
Expertise:Intermediate
This laptop is complete trash , freezes, crash and most times do not load websites, it looked like someone returned it .
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 11, 2024
Hey there Afam,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your PC is performing slowly, freezing or locking up there could be a lot of causes. Take a look at, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your Galaxy Book4 Edge. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01109656/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your PC is performing slowly, freezing or locking up there could be a lot of causes. Take a look at, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your Galaxy Book4 Edge. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01109656/
Written by a customer while visiting Samsung US
Posted by: MWhite
from Texas
Expertise:Expert
Verified Purchase:Yes
LOVE this laptop! Light, fast, easy to set up, and beautiful display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Performance beast with excellent battery life
on December 6, 2024
Posted by: DG01
from California
Expertise:Intermediate
Verified Purchase:Yes
Excellent performance and endurance. Havent heard fans in over a month after initial setup on day1. Battery life keeps on going and when I don't use it, laptop is just in sleep. No longer have to shut it down.
I don't game or photo edit. So if your use case is like mine involving checking emails, browsing web, watching Netflix and doing office work in docs/sheets/PowerPoint nothing can beat this machine in the experience
I don't game or photo edit. So if your use case is like mine involving checking emails, browsing web, watching Netflix and doing office work in docs/sheets/PowerPoint nothing can beat this machine in the experience
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Raju
Expertise:Expert
Verified Purchase:Yes
Overall, it was a good experience; the screen was fantastic. Battery life is not as advertised, possibly 5-6 hours.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Vasanth
from Bentonville AR
Expertise:Expert
Verified Purchase:Yes
This laptop is fantastic! It's incredibly fast and has a top-notch screen. While a few apps currently require emulation, this is expected to become less of an issue over time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DEELITE
Verified Purchase:Yes
The laptop is fast and energy efficient, but a lot of the programs do not run on the ARM processor which is frustrating.
Response from Samsung USBy Social Commerce, November 26, 2024
Hi there Deelite, we appreciate your feedback on your Samsung Galaxy Book4 Edge. We are so happy to hear you are enjoying the speed and capabilities of your new laptop. We would love to help you troubleshoot the software that is causing frustration for you at your convenience. We have provided a link to the Samsung Support Team to help you through chat directly. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US