Customer reviews from Samsung US
Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Average customer rating
4.5
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
160
4 Stars
34
3 Stars
11
2 Stars
8
1 Star
7
86%of customers recommend this product.
(
68 out of
79)
Customer Reviews for Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
Posted by: Kartikey
from Fremont CA
Expertise:Expert
Verified Purchase:Yes
Amazing laptop .it feels premium and comes with awesome performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very thin and light
on February 11, 2025
Posted by: Vaxopp
[This review was collected as part of a promotion.] Wish the battery was bigger, otherwise a great product
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best laptop I've ever had!
on February 11, 2025
Posted by: Samsfan
[This review was collected as part of a promotion.] I've been using the Samsung Book Edge 16 for a few months now, and I'm absolutely loving it! This isn't just another laptop; it's a productivity powerhouse. The sleek design immediately caught my eye, but it's the performance that's truly impressed me. I'm a big multitasker, constantly switching between different applications, and the Book Edge 16 handles everything I throw at it with ease. The "seamless actions across apps" are exactly as advertised – I can jump from editing photos to researching online to working on a presentation without any lag or hiccups. It's so smooth and efficient, it's actually improved my workflow. I also find the "Now Brief" feature incredibly useful. Having a quick summary of my schedule, news, and messages right at my fingertips is a game-changer. It helps me stay organized and on top of things without having to constantly check different apps. The display is vibrant and sharp, making it a joy to work on for long periods. Battery life is also excellent, easily lasting me through a full workday. If you're looking for a premium laptop that can keep up with your demanding workload and offers some truly innovative features, the Samsung Book Edge 16 is definitely worth considering. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use, simple direction.
on February 11, 2025
Posted by: Breanna
[This review was collected as part of a promotion.] My laptop is easy to use ser up ergonomically and the pen feature allows for easy note taking during my collage lectures.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best computer I have had
on February 11, 2025
Posted by: KuromiPunk
[This review was collected as part of a promotion.] Everyone mistakes this computer for a MacBook and are shocked when it isn't one. It has the same features with a more stylish look. It lets me go from essay to gaming seamlessly and I love the customization features!! Perfect for a college kid. Seamless action across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Common issue screen crack
on February 11, 2025
Posted by: Lana
Please read other reviews on different platforms about the Samsung Galaxy Book 4, especially regarding how often the screen cracks without significant physical damage or impact. Yes, this model offers great technical specifications, but once the screen cracks, it's not worth fixing because the repair cost is almost the same as buying a new laptop. This happened to me after just three weeks of use. I opened the lid and noticed a tiny crack on the screen. Unfortunately, this issue seems to be common with this model. I was extremely careful with the laptop, but the crack still appeared, and it was not covered under warranty. My personal advice: do not buy this model.
Response from Samsung USBy R&R Team, February 12, 2025
Hello Lana,
Thank you for making the time to share your Samsung Galaxy Book4 Edge experience with us. We understand how frustrating it can be to experience physical damage to your expensive PC. As you are aware, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection for you and your devices. It offers you that ultimate peace of mind for those unanticipated situations in life like leaving your device behind in a coffee shop, spilling your drink on your keyboard, having your device stolen, or dropping and breaking your screen. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. Samsung Support is also here to assist you when it’s most convenient with your schedule. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Feel free to reach out to Samsung Support if you would like any further assistance or if you would like to share any other feedback with us. We're always here to assist you in any way that we can. Thanks for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for making the time to share your Samsung Galaxy Book4 Edge experience with us. We understand how frustrating it can be to experience physical damage to your expensive PC. As you are aware, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection for you and your devices. It offers you that ultimate peace of mind for those unanticipated situations in life like leaving your device behind in a coffee shop, spilling your drink on your keyboard, having your device stolen, or dropping and breaking your screen. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. Samsung Support is also here to assist you when it’s most convenient with your schedule. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Feel free to reach out to Samsung Support if you would like any further assistance or if you would like to share any other feedback with us. We're always here to assist you in any way that we can. Thanks for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Productivity power house!
on February 10, 2025
Posted by: Skullsnroses13
I am so glad i settled on this model & I love my new computer. The seamless connectivity between my Galaxy phone & Galaxy computer is super impressive & handy. Not only does it keep me more productive effortlessly responding to texts & such from my computer while I'm working it makes sharing files insanely easy. I can transfer pictures from job sites on my phone to invoices on my computer by simply selecting quick share & chose the receiving device then like magic it appears on that device full quality ready for use. The touch screen is very responsive & while the big track pad has taken me some time to learn & get used to I'm starting to really like it better. I love the gesture shortcuts i can do on it to easily scroll etc... The picture quality is rich & exactly what I've come to expect & love from Samsung. Most importantly this thing flies. I can multitask between many heavy programs & applications without lag. I typed way too fast for my old computers to keep up but this one keeps up with ease & fixes errors seamlessly & accurately for me as i go without me having to do a thing. The Microsoft 365 i already subscribe to for storage & office apps on my phone allows me to use full versions of all the office programs on my computer for no extra charge. I run my own housekeeping business & i help some of my older clients who are landlords with their secretarial work as well as doing my own. The combination of my galaxy 23 ultra with my new galaxy book edge allow me to run my business on the go, keep track of all of my clients, appointments, invoices etc... in a way that i could've only dreamed of before i had both. It makes my life so much easier, gives me back time with my kids & everything is professionally & beautifully done. My daughter also loves to borrow it to play Sims & other games & I've found the guilty pleasure of playing old school Spyro the dragon on it! Thank you so much Samsung!
Written by a customer while visiting Samsung US
Posted by: HArvey
from Truro MA
Expertise:Expert
Verified Purchase:Yes
Excellent laptop for business use and general use. Not a gaming device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US